Fitness Center Services Support Specialist

CIRE Business Solutions, LLC is seeking a highly motivated technical expert to provide top-tier support running a physical Fitness Center for our government client in Falls Church, Virginia. This position provides critical health and wellness support to the Defense Health Agency (DHA). DHA is a combat support agency delivering integrated, affordable, and high-quality health services to beneficiaries of the Department of Defense's Military Health System.

The candidate shall provide day-to-day support (Monday through Friday, excluding Holidays) by operating day-to-day functions of a physical Fitness Center. This position requires working with other employees to open and close the Fitness Center, schedule fitness activities, greet customers, instruct customers on the operation of equipment, account for and arrange maintenance for gym equipment, and monitor safety protocols.

Responsibilities include but are not limited to:

• Provide oversight of the operation of the front desk, vendors, and repair technician.
• Validate all participants/guests have the DHHQ Fitness Center Waiver Form completed and on file.
• Greeting, assisting, and providing equipment to guests and authorized users.
• Assist in coordinating instructors, contractors, athletic activities, and related functions throughout the year.
• Act as the primary point of contact to coordinate for equipment maintenance and repair when needed.
• Order and track necessary supplies.
• Coordinate, establish, and maintain communications with the volunteer fitness instructors.
• Create and distribute the monthly Fitness Center instructional class schedules.
• Prepare various reports for DHHQ leadership.
• Partner with the DHHQ Facilities Maintenance for repairs, maintenance, and general upkeep of the Fitness Center facility.
• Coordinate with facility cleaning contractors as needed.
• Serve as the primary help desk POC for Fitness Center hardware and equipment malfunctions.
• Monitor fitness equipment condition; track maintenance repair or replacement as appropriate.
• Monitor and ensure that the established goals for the Fitness Center facility are met and that customer service, employee surveys, employee questions and reasonable employee requests are met in a timely manner.
• Assist with the publicity of programs and events and assist with the delivery and placement of posters, flyers and other promotional material.
• Administratively support other contract functions as required.
• The contractor shall assist in monitoring general safety protocols for the Fitness Center and customer compliance to safety guidance, and report any issues, as appropriate, to the government for resolution

Other Qualifications:

• High school diploma required. Degree or certifications in exercise physiology or fitness training a plus.
• 2+ years experience of relevant experience preferred.
• Proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, etc.).
• Strong interpersonal and communication skills a must.
• Ability to successfully pass a government background check.