This position performs a variety of customer service functions in support of the Administrative Office of the City. These functions include but are not limited to answering customer inquiries by telephone, email, or in person; direct calls and messages to city personnel, utility payments; and accurately performing cash handling tasks.
ESSENTIAL JOB FUNCTIONS:
- Skilled in providing outstanding customer service skills including the ability to communicate effectively.
- Perform all duties with a high level of attention to detail and professionalism.
- Ability to maintain poise and tact in stressful situations.
- To be a self-starter and flexible in work assignments.
- Present oneself in a professional appearance.
- Able to perform and complete multiple tasks in a busy office environment.
- Ability to follow directions and work effectively with other employees.
- Ability to work independently and efficiently under minimal supervision.
- Prepare daily bank deposit.
- Familiar with outlook, word, and excel.
- Physical activities require sitting, reaching, handling, grasping, repetitive motions of hand/wrist, keyboarding, and walking.
- Position requires ability to multi-task.
- HIPAA regulations & Perform other duties as assigned.
Job Type: Part-time
Pay: $20.00 - $21.00 per hour
Expected hours: 32 – 40 per week
Work setting:
- In-person
- Office
Work Location: In person