Finance Supervisor

POSITION: Finance Supervisor
STATUS: Exempt
SUPERVISOR: Manager or Assistant Program Director
SUMMARY
The HCV Finance Supervisor is responsible for the check run processing of all HAP/UAP payments and adjustments related to the HCV program. Additionally, he supervisor monitors the VMS reporting and support operations in order to maintain clean and accurate accounting for the HCV program. Ensures the issuance of timely transaction processing for; Change of Ownerships/Payee/Address, Direct Deposit requests, and Repayment Agreements. Supervises the day to day operation of the Finance Team and Owner Services staff. Performance of the duties requires a thorough knowledge of accounting methods, budget and financial analysis, knowledge of computer systems, and sound organizational, and customer relationship skills.
The Finance Supervisor will be responsible for reviewing and analyzing Housing Assistance Payments (HAP) for accuracy. The Finance Supervisor will proactively seek to resolve potential errors and duplicate payments. These findings will be communicated to the Operations Department to increase the accuracy of reporting and HAP disbursements. The Finance Supervisor is responsible for preparing data analysis, documenting processes and procedures as well as developing reports, trainings, and presentations.
SUPERVISION RECEIVED AND EXERCISED:
Operates under the direct general supervision of assigned manager or assistant program director. The Supervisor exercises leadership over 5-12 employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

• Review, analyze, and audit HAP/UAP adjustments
• Identify administrative errors in transaction processing that affect HAP/UAP and provide insight for resolution
• Review manual adjustment requests for accuracy and approval
• Responsible for the aggressive recovery of landlord/tenant overpayments and follow up to ensure the necessary adjustments are processed in a timely manner
• Develop a working relationship with the Operations Teams to assist in the resolution of issues with ledger reporting and account interpretation
• Develop and maintain a variety of reports using information gathered from multiple sources
• Analyze data and recommend solutions to management for process improvement
• Assists with HCV long-range revenue and expenditure forecasting in the HUD 2-year utilization tool; Compile and report on Unit Months Leased (UML) data
• Prepares reports for audits, financial statements, registers, surveys and various account analyses
• Document and update program policies, procedures and workflows as needed
• Make recommendations regarding internal control
• Develops and facilitates financial management training
• Monitors and analyzes department work to develop more efficient policies and procedures and use of resources while maintaining a high level of accuracy
• Coordinate financial audits for PHCD and independent auditors
• Manage Finance related special projects
• Monitor production, quality control and data integrity of transactions completed by staff
• Conduct the specified percentage level of Quality Control of staff's files
• Ensure staff meet and/or exceed NMA performance standards
• Ensure staff compliance with the Housing Authority's Administrative Plan, Standard Operating Procedures, FSS, home ownership and HUD regulations. Determine staff training needs; Coordinate and provide appropriate training, coaching, etc.
• Completion of Performance Plans, evaluations and disciplinary actions
• Monitor and approve staff time sheets
• Ensure staff provides professional and comprehensive customer service to internal and external customers
• Provide excellent customer service to participants, landlords, co-workers, clients and vendors

• Conduct all job functions in alignment with the PHA's Administrative Plan, HUD regulations and other state and local requirements.

• Obtain certification in HCV Financial Management Certification within 120 days
• Ensure regular attendance and punctuality

• Perform other duties as assigned

BEHAVIORAL COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:

• Leadership: Provide lead direction on special projects or processes by clearly and effectively setting course of action; and manage efficiency of processes, materials or programs by providing regular feedback and reinforcement to appropriate staff as required.
• Performance Excellence: Set high standards of performance; pursue aggressive goals and work hard/smart to achieve them; strive for results and success; convey a sense of urgency and bring issues to closure; and persist despite obstacles and opposition.
• Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, monitor and measure the needs of both internal and external customers; talk and act with customers in mind; and recognize working colleagues as customers.
• Effective Communication: Ensure important information is passed to those who need to know; convey necessary information clearly and effectively orally or in writing; demonstrate attention to, and convey understanding of, the comments and questions of others; and listen effectively.
• Quality: Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality.
• Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work.
• Integrity: Must abide by strict ethical standards, integrity, objectivity and confidentiality when dealing with client, employee or financial information, and budget analysis and must avoid any personal conflicts of interest.

DESIRED QUALIFICATIONS
Education equivalent to a four-year degree from an accredited institution in Public Administration, Social Science or a closely related field (Master's Degree preferred); or a minimum of five years of progressively responsible work experience, with a minimum of two years of supervisory experience, for a public agency, or equivalent work experience in the social service or community service field.
Ability to interpret and implement regulations pertaining to the program. Must be able to communicate effectively both orally and in writing; must possess strong computer and organizational skills required to prioritize multiple tasks, projects and demands.
Experience in performing government or non-profit financial analysis and accounting is preferred. Experience in personnel management and supervision (including assigning work, training staff, preparing and reviewing team or individual performance appraisals, correcting performance deficiencies and implementing corrective actions) is a plus.