Field Services Installation Lead

Our client is a local family-run business that is looking for a Field Services Installation Lead to join their team in West Austin.

As the Team, you will play a crucial role in the success and organization of the Installation team for the company's high-end window solutions for thier client base.

The company offers American-made products built to the highest standards in thier own facility based in West Austin. They are known for quality products and thier business is expanding in both the manufacturing side and the installation side. They are building a state-of-the-art showroom and have an established sales and operational side of the business spearheading this growth.

You will work with the VP of Operations, and the General Manager, to ensure the Installation side of the business runs smoothly and to a high standard.

Skills required

• Any window installation experience is fantastic but not a must-have.
• Construction, Carpentry, metal fabrication, or cabinetry fitting experience is transferable for example( hands-on skills )
• Exemplary communication and customer service skills
• Man management and leadership skills are a must for this position
• The ability to work with customers with high expectations
• Organizational and scheduling skills
• Conflict resolution and an eye for continuous improvement

What you will do

• Lead the teams that install the products and have overall responsibility for the installation process
• Supervise the off-loading of assemblies and glass at delivery site
• Inspect installed product for proper installation, function, and damage
• Keep clear and detailed records using project management software (Field Wire)
• Be a scaffold, competent person
• Drive truck with goose-neck trailer loaded with assemblies & glass
• Demonstrate attention to detail and proficiency with QC
• Accurately and effectively communicate necessary tools and equipment for work
• Control and manage the shift schedules

Benefits

• $80 per diem for any overnight stays out of town
• Health, Vision, Dental, Short Term Disability, Life Insurance
• We pay 100% of the employee portion of the base plan for health insurance
• After 30 days you can accrue up to 120 hours of PTO for the year

If this position is of interest please share your resume and I will be happy to share the details for your review. Please can you take the time to highlight as much relevant experience as you have to get the conversation started?

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