Company

Gaming ArtsSee more

addressAddressLouisville, KY
type Form of workFull-Time
CategoryInformation Technology

Job description

Job Description

GENERAL SUMMARY:

The primary duties of this position will be to deploy, maintain, troubleshoot, and repair electronic gaming machines, and other gaming products the company offers. QUALIFIED CANDIDATES IN THE MIDWEST REGION URGED TO APPLY

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Coordinates slot installations, modifications, and upgrades with properties, regulatory agencies and support areas.
  • Perform repairs, modifications and preventative maintenance on all EGM and Keno Kiosk equipment.
  • Offering technical support on-site or via phone or email.
  • Serving existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
  • Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
  • Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
  • Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Documents service and installation actions by completing forms, reports, logs, and records.
  • Maintains customer confidence by keeping service information confidential.
  • Updates job knowledge by participating in educational opportunities; reading professional publications.
  • Accomplishes operations and organization mission by completing related results as needed.
  • Respond to user questions and explain the operation of all company products.
  • Assist in the maintenance of standards and documentation.
  • Other duties as assigned.

REQUIREMENTS:

  • Slot repair, maintenance, and troubleshooting experience preferred
  • Basic computer repair and troubleshooting experience
  • Must be able to travel out of state and work any schedule as needed.
  • Must be 21 or over.
  • Valid driver's license with clean DMV driving record.
  • Must be able to obtain Gaming Licenses in multiple jurisdictions.
  • High school diploma or equivalent with 1-3 years' work-related experience or Associate's degree in related field.

This position may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

SKILLS/QUALIFICATIONS:

Has knowledge of commonly-used concepts, practices, and procedures with computers, hardware, and electronics as well as experience with electronics troubleshooting, analyzing information, judgment, client relationships, equipment maintenance, reporting skills, confidentiality, quality focus, results driven, supply management, and communication.

OSHA

  • Participates in company health and safety programs and complies with all company OSHA policies and procedures.
  • Follows all lawful employer safety and health rules.
  • Wears and / or uses Personal Protective Equipment, when entering designated areas.
  • Report hazardous conditions to management.
  • Report any job-related injury or illness to management and seeks treatment promptly.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Assigned duties are accomplished primarily in various casinos where walking, sitting, bending, reaching, talking, hearing and good vision is required. May be required to lift up to 25 lbs.


Gaming Arts; LLC. Reserves the right to make changes to this job description as necessary.


This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee may be requested to perform other job-related tasks and responsibilities other than those stated above.


Gaming Arts; LLC. Encourages diversity and is an equal opportunity employer.

Refer code: 8014987. Gaming Arts - The previous day - 2024-01-30 10:27

Gaming Arts

Louisville, KY
Jobs feed

Housekeeping

Green Hill Condominium

Wynnewood, PA

$16.00 - $16.50 an hour

Mentor Needed for Mr. A

Guide Inc.`

Connecticut, United States

$20 an hour

Utilization Review Specialist

Goat Solutions, Llc

Florida, United States

$55,000 - $65,000 a year

Methuen Community Free Tablets / Free Phones

Msbmarketingllc.com

Methuen, MA

$800 - $1,200 a week

Sr. Warranty Transformation Consultant

Caterpillar

Peoria, IL

General Worker

Acs Group

Newburyport, MA

$21 - $22 an hour

Hydraulic Technician

Caterpillar

South Milwaukee, WI

Judiciary Clerk 3 (Jury - Temporary, Full-Time)

Jersey Courts

Hackensack, NJ

$42,827.46 - $64,864.16 a year

Marine Species Obsesrver

Hayre Mcelroy & Associates, Llc

Honolulu, HI

$27 - $33 an hour

Dock Master

Manhattan Yacht Club

Jersey City, NJ

$20 an hour

Share jobs with friends

Related jobs

Field Service Technician-Slots

Plastic Injection Process Technician

Service Tool & Plastics,Inc

From $10 an hour

Henderson, KY

8 hours ago - seen

Aircraft Maintenance Technician - Full Time

United Parcel Service

Louisville, KY

2 days ago - seen

Automotive Technician

United Parcel Service

Campbellsville, KY

a week ago - seen

Mental Health Technician - Day Shift 12 Hours

Universal Health Services

paid time off, tuition reimbursement, 401(k)

Lexington, KY

3 weeks ago - seen

Biomedical Equipment Technician

Renew Biomedical Services

$50,000 - $60,000 a year

Louisville, KY

3 weeks ago - seen

Floor Technician PT

Frantz Building Services

Bardstown, KY

3 weeks ago - seen

Shop Technician / Service Technician

Thompsonfirstgroup

Louisville, KY

4 weeks ago - seen

HVAC Service Technician

Energy Jobline Cvl

Lexington, KY

a month ago - seen

Installation Technician & Security Advisor

Safe Haven Security Services, Llc

Hopkinsville, KY

a month ago - seen

Specialty Pharmacy Technician/Liaison

Comprehensive Pharmacy Services

Pikeville, KY

a month ago - seen

Clayton Homes Service Technician - Richmond, KY

Clayton Homes

Richmond, KY

a month ago - seen

Mechanic - Dock & Door Field Service Technician

Crown Equipment

Bowling Green, KY

a month ago - seen

Mechanic - Dock & Door Field Service Technician

Crown Equipment

Hopkinsville, KY

a month ago - seen

Field Service Technician I

A3 Staffing Solutions

Louisville, KY

a month ago - seen

Registered Pharmacy Technician- Customer Service Rep 1

Adecco

$ 16 - $ 17 / Hour

Louisville, KY

a month ago - seen

Customer Service Technician (6730)

American Welding And Gas

$36,000 - $42,500 a year

Richmond, KY

2 months ago - seen

Field Service Technician I - Glasgow, KY

Ncr Corporation

Glasgow, KY

2 months ago - seen

Field Service Technician I- Paducah, KY

Ncr Corporation

Paducah, KY

2 months ago - seen