Job Description
Field Service Technician I
Louisville, KY USA
Contract-To-Hire
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Ability to setup, configure and add all hardware.
• Documents, maintains, upgrades or replaces hardware and software systems.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Determines and recommends which products or services best fit the customers' needs.
• Imaging and image recovery
• Experience doing break / fix repairs on desktops, laptops
• Install / Re-install various software packages and updates
• WiFi and VPN connections; Support of wireless devices
• GREAT Customer Service skills
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation