Address
Form of workFIELD SERVICE TECHNICIAN – CALIBRATION / METROLOGY
Metro Detroit Service Area
Reports to Service Manager
Hourly, Non-Exempt
Trainee pay range $21-$25 depending on experience, with increases at Level 1 and Level 2
Here at GR Metrology we know our 100 years of success comes from our people and ensuring they have opportunities for growth. We feel honored to have 30-year veteran employees working alongside technicians who are just getting into the business and building their careers. We take pride in what we do and love being able to provide our customers with the peace of mind that comes from calibrating, repairing, and servicing their measurement equipment.
The newest addition to our team will be based out of our Romulus, MI shop. We have customers across the Metro Detroit area and service a wide range of industries. We’re seeking someone who will go onsite to customer locations and calibrate industrial weighing equipment such as balances, truck scales, floor scales, tank scales, bench/counting scales, etc. and eventually become a registered serviceperson for the state of MI. Our technicians typically travel regionally throughout the day with the potential for an overnight trip required 2-3 times per year. Technicians are eligible to dispatch from home after graduating from the training program and can be based anywhere in the greater Metro Detroit area.
This person will also eventually become our Romulus shops go-to person for “lab” equipment such as torque wrenches, DC electric torque, preset wrenches, thermometers, RTD’s, temp controllers, ovens/chambers, freezers/fridges, heat sealers, microscopes, optical comparators, calipers, micrometers, force gages, test stands, concrete testers, load cells, hardness testers, tension meters, rulers, tape measurers, dial indicators, height/snap/thickness gages, surface plates, etc.
We provide everything you need to do your job - from a company vehicle, phone, laptop, tools, and apparel to the training you need to learn this skilled trade.
WHO WE'RE LOOKING FOR
At GR Metrology we like to say that "We hire for character, and train for skill", because we aren't necessarily looking for someone with a college degree and a list of certifications.
We are seeking someone who is:
- Mechanically inclined, with ability to operate hand and power tools
- Skilled at troubleshooting
- Able to work independently, and enjoys variety in their day-to-day
- Makes safety a priority
- Understands and adheres to quality standards
- Demonstrates professionalism
- Prioritizes training and development
- Focused on growth – for the company and themselves
- Supportive of their team and passionate about helping others
If you have served in the military, we strongly encourage you to apply!
WHAT YOU'LL DO
After you graduate from the training program and start heading out on your own, you can expect to do the following tasks daily:
- Complete onsite and in-shop preventive maintenance and calibrations
- Accurately record time and document calibration activities on the work order
- Complete check-in and check-out at customer site
- Operate company vehicle and maintain Chauffer License
- Maintain vehicles, tools, standards, and equipment
- Perform overtime and weekend work as needed, with average of 45 hours per week
- Generate 4-8 service leads per month
- Set up and install out-of-box customer equipment
- Follow troubleshooting best practices and perform basic repairs
- Identify and add accurate part information to work order when used onsite
- Basic soldering and use of power tools and hand tools
- Application of metrology principles and theory to onsite and in-shop calibrations
- Identify and utilize correct standards to accomplish desired outcome
- Use and transport standards and equipment without causing damage
- Assist with uncertainty budgets and adherence to other customer specifications
REQUIREMENTS
- High School Diploma or GED
- Metrology experience preferred
- Field Service Technician/Engineer experience preferred
- Prior mechanical, technical, or electrical experience required
- Basic welding and electrical wiring skills preferred
- Ability to travel regionally to project sites and customer locations, with a valid driver's license
- Ability to work in all weather conditions
- Ability to stand for 4+ hours per shift, walk 4+ miles per shift, stoop, and bend below knee-level 4+ times per hour
- Ability to lift and carry 50lb weights repetitively, with occasional lifts up to 100lbs
- Pass a pre-employment background check, drug screen, and maintain an active DOT medical card
WHAT WE OFFER
We know that you have a lot to consider when looking for a new role. We take pride in our benefit offerings, our friendly team environment, and the 100 years of GR Metrology history throughout 5 generations of family ownership. Take a look below at some of the things we feel set us apart as an employer:
- Competitive compensation and incentive opportunities
- Focus on growth and development and proven track record of promotion from within
- Generous benefit package that starts your 1st day with the company and includes:
- Medical coverage through Priority Health for you and your family
- Employer contributions to your Health Savings Account
- Dental coverage through Delta Dental
- Vision coverage through EyeMed
- Employer paid life insurance, short-term and long-term disability insurance
- Additional voluntary life and supplemental insurance at low cost to employee
- 80 hours of paid time off in your first year, increasing to 120 after your first anniversary, and increasing at anniversary milestones after that
- Paid time off each year to support your community through a community outreach program of your choice
- A safe working environment
- An engaging, dynamic, and supportive company culture, in one of West Michigan's "Best and Brightest Companies to Work for" the last 5 years and counting
- Relaxed dress code and company apparel
NOTE ON HIRING PROCESS
We work to maintain transparency and clear expectations for our employees and extend that to our prospective employees by outlining our hiring process and starting pay range.
- ONLINE APPLICATION: The more information you can provide us during this step the better!
- PHONE INTERVIEW: If you are selected to move to the next step you will be contacted to schedule a phone interview with our HR Manager.
- IN PERSON INTERVIEW: The last step in our hiring process is to bring the hiring team together to meet you and answer questions from the people you’ll be working with most often
Apply online at: https://grmetrology.com/career/
EQUAL OPPORTUNITY
Grand Rapids Metrology is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, sex, national origin, or other protected classes
