Address
Form of workDescription:
Location: Elk Horn and/or Kimballton, IA as well as travel to customer locations.
Perform manual and automated calibration, adjustments, preventative maintenance, and troubleshooting of Test & Measurement electronic equipment and 5G equipment at our client's service center or customer's sites.
Evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required
Perform calibration and adjustment procedures on client's products
Install software and firmware upgrades that may include a re-image of the customer's instrument
Utilize strong computer skills, including automated Calibration Systems
Understand, and utilize STE, TME, ETMS, and PC-based software as required
Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 client's quality program
Assist in maintaining the Calibration team's accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training
Use excellent communication and organizational skills to interface with customers and peers effectively.
Establish and maintain close communication with customers to ensure optimal performance of customers' and ***' test equipment assets
Ensure compatibility between customer expectations and support provided by ***.
Work on service assignments with clearly defined objectives
Requirements:
Bachelor's Degree, University Degree, Technical School or Military PMEL/TMDE or equivalent industry experience
Minimum of 5 years of related experience in Field Customer Support of Test and Measurement instruments.
Must have calibration service experience of all types of client's Test Equipment to include RF/ Microwave skills
Must be able to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics
Must be knowledgeable of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025
Requires the ability and desire to learn system/automated calibration software
Ability to calibrate instruments both manually and using automated test procedures
Experience using automated calibration software platforms (STE, TME, PC Based, etc.) is a plus.
Must have strong verbal and written communication skills to interface with customers and peers.
Must be flexible and capable of working in a changing priorities environment to meet strict performance metrics
Understand project timeline, goals, and processes and take the lead to complete those requirements.
Be able to interface and take the lead between the customer and client's to solve complex project objectives.
The candidate must have a valid driver's license.
Excellent troubleshooting and technical skills
Candidates must be in the local area (Elk Horn, IA) or willing to relocate.
Must have the ability to lift 50 lbs and 30 lbs overhead.
Must be flexible to work/travel weekends
Location: Elk Horn and/or Kimballton, IA as well as travel to customer locations.
Perform manual and automated calibration, adjustments, preventative maintenance, and troubleshooting of Test & Measurement electronic equipment and 5G equipment at our client's service center or customer's sites.
Evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required
Perform calibration and adjustment procedures on client's products
Install software and firmware upgrades that may include a re-image of the customer's instrument
Utilize strong computer skills, including automated Calibration Systems
Understand, and utilize STE, TME, ETMS, and PC-based software as required
Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 client's quality program
Assist in maintaining the Calibration team's accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training
Use excellent communication and organizational skills to interface with customers and peers effectively.
Establish and maintain close communication with customers to ensure optimal performance of customers' and ***' test equipment assets
Ensure compatibility between customer expectations and support provided by ***.
Work on service assignments with clearly defined objectives
Requirements:
Bachelor's Degree, University Degree, Technical School or Military PMEL/TMDE or equivalent industry experience
Minimum of 5 years of related experience in Field Customer Support of Test and Measurement instruments.
Must have calibration service experience of all types of client's Test Equipment to include RF/ Microwave skills
Must be able to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics
Must be knowledgeable of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025
Requires the ability and desire to learn system/automated calibration software
Ability to calibrate instruments both manually and using automated test procedures
Experience using automated calibration software platforms (STE, TME, PC Based, etc.) is a plus.
Must have strong verbal and written communication skills to interface with customers and peers.
Must be flexible and capable of working in a changing priorities environment to meet strict performance metrics
Understand project timeline, goals, and processes and take the lead to complete those requirements.
Be able to interface and take the lead between the customer and client's to solve complex project objectives.
The candidate must have a valid driver's license.
Excellent troubleshooting and technical skills
Candidates must be in the local area (Elk Horn, IA) or willing to relocate.
Must have the ability to lift 50 lbs and 30 lbs overhead.
Must be flexible to work/travel weekends
