Address
Form of workField Engineer 3
Costa Mesa, CA
1 Year Contract, with Temp to perm opportunity for the right candidate
Pay Rate: $25/hr.
Shift: Please make sure they are open to working 3pm - 12 Midnight, however, the shifts can vary based on the project and need.
Is this contract to hire/possible extension? Yes
Note: For this role candidates will work at different sites depending on the project.
- This is NOT a driving role therefore they will not be paid for their drive to and from work.
Job Description:
As a Field Engineer 3, you will perform activities associated with PC and Printer refresh. Installing and diagnosing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repairs to reloading and re-imaging of PCs/laptops.
Responsibilities:
You will be working in the deployment services
Supporting the implementation and rollout of new applications or infrastructure
Activities may include:
- Hardware or software procurement
- Configuration
- Tuning
- Staging
- Installation
- Interoperability testing
Provides support for software, hardware and networking support for desktops, laptops and servers.
Performs installs, moves, adds and changes as required.
Tests and certifies PCs, networks, servers and client approved applications.
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
Costa Mesa, CA
1 Year Contract, with Temp to perm opportunity for the right candidate
Pay Rate: $25/hr.
Shift: Please make sure they are open to working 3pm - 12 Midnight, however, the shifts can vary based on the project and need.
Is this contract to hire/possible extension? Yes
Note: For this role candidates will work at different sites depending on the project.
- This is NOT a driving role therefore they will not be paid for their drive to and from work.
Job Description:
As a Field Engineer 3, you will perform activities associated with PC and Printer refresh. Installing and diagnosing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repairs to reloading and re-imaging of PCs/laptops.
Responsibilities:
You will be working in the deployment services
Supporting the implementation and rollout of new applications or infrastructure
Activities may include:
- Hardware or software procurement
- Configuration
- Tuning
- Staging
- Installation
- Interoperability testing
Provides support for software, hardware and networking support for desktops, laptops and servers.
Performs installs, moves, adds and changes as required.
Tests and certifies PCs, networks, servers and client approved applications.
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
