Field Administration Coordinator

Coldwell Banker Residential Brokerage is searching for a Field Administration Coordinator for the Coldwell Banker Mid-Atlantic Company. This position will support multiple offices throughout the region.
The main function of this position is to manage, support, train and complement existing branch office administration. The Field Admin Coordinator will directly supervise the administrative support staff within their applicable region. This is done with the close collaboration of the Branch Managers as well as the Lead Field Administrator. This position will provide guidance regarding standard operating policies and procedures, help train new Sales Support Administrators and provide admin coverage as necessary.
Some of the duties for this position include, reviewing standard operating procedures to ensure understanding and adoption; implementation and on-going execution of new programs in branch offices throughout the Company; managing performance of staff through multiple locations, recruiting and training new team members, identifying areas that may need modification and/or expansion; and providing technical and operations support on company provided programs/tools.
The ideal candidate will have supervisory experience, a strong service background, attention to detail, a high understanding of technology, amazing organization skills and a willingness to be part of a team.
This position will require approximately 50% day travel to Branch Offices in the area.
Required Qualifications:

• High School Diploma or equivalent required, College degree preferred
• Two or more years' experience in a customer centric business environment with administrative responsibility for office operations required
• One or more years' experience either leading or managing a team
• Comfortable working on computer and computer applications with advanced level proficiency in Microsoft Office: Word, Excel, PowerPoint and Outlook.
• Proficient and skilled in social media applications including Facebook, LinkedIn, Twitter, company web pages, MLS
• Creative problem-solving skills.
• Strong customer service skills with excellent communication skills, both verbal and written.
• Ability to interact successfully with both internal and external customers at all levels.

• Ability to multi task, prioritize and be flexible with changing business needs in a team environment
• Serve as company liaison and be able to build strong relationships and provide feedback to managers and staff

• Experience managing a team of staff spread between multiple physical office locations
• Prior Real Estate related experience