Family Worker (Family Child Care Network)

ORGANIZATION DESCRIPTION

Founded in 1965, the Chinese-American Planning Council, Inc. (CPC) aims to promote the social and economic empowerment of Chinese American, immigrant, and low-income communities. Today, CPC is the nation's largest Asian American social services agency and offers more than 50 programs at over 35 sites throughout New York City, including early childhood education, school-age care, youth services, workforce development, community services, and senior services. CPC strives to be the premier social service and leadership development organization. In 2017, CPC launched Advancing Our CommUNITY, its organization-wide strategy to expand services to address persistent needs and emerging trends and to improve leadership skills among staff and community members. Last year, our core programs and emergency services reached 200,000 people living in all five boroughs and all 51 city council districts. In the summer of 2022, CPC was recognized as the number one Chinese American organization in New York City to recommend to a Chinese immigrant looking for in-language and culturally competent resources according to a recent survey. This accomplishment is a testament to the incredible work and dedication of our staff. (For more information, please visit: https://www.cpc-nyc.org/)

PROGRAM SUMMARY

The Family Child Care Network is a component of the Early Childhood Learning & Wellness Services (ECLW) division at CPC. The goals are to promote children’s holistic development with high-quality learning in safe, healthy home environments; help families access childcare that meets their diverse needs; support staff to understand affiliated Child Care providers’ needs, monitor program delivery; and increase the capacity of providers to provide children with a high-quality education through training on childcare regulations and research-supported curricula.

JOB SUMMARY

Reporting to the Network Director and Deputy Network Director, the primary role of the full-time Family Worker is to build and sustain effective relationships with the families and affiliated providers to support the needs of all children enrolled in CPC FCC Network programs.

ESSENTIAL RESPONSIBILITIES

• Be part of a team in supporting affiliated Family Child Care programs and families
• Provide family services and family engagement activities under the guidance of the FCC Family Worker Supervisor
• Support the enrollment process of families including recruitment, registration, intake, family assessment, and ongoing support to families
• Work with families and affiliated providers to create individualized family plans in the provision of family and social support services
• Assist in ongoing outreach, enrollment, and all other administrative tasks supporting all FCC-affiliated providers
• Provide ongoing services to families needing additional support services (special education, mental health services, housing support, etc.)
• Support families of children with special needs by attending case conferences and follow-up meetings
• Connect parents/caregivers to appropriate resources and make necessary referrals to community partners
• Develop relationships with community partners who provide mental health, special needs, and other support services for all affiliated providers and families
• Coordinate monthly family engagement workshops, special events, and other activities with the FCC Network team to encourage and maintain family participation in gatherings, celebrations, and family engagement activities
• Collaboratively create and update a Community Partner Resource Guide for all providers and families
• Administer family surveys and collect feedback on program quality and summarize information obtained from families in reports to FCC network leadership
• Support FCC Network in updating family information in the Network database
• Document all family engagement conversations and sessions promptly and align with the Early Childhood Framework for Quality (EFQ)
• Prepare monthly reports set forth by the Network and funding source promptly
• Other duties as requested by Network Leadership to fulfill job responsibilities

QUALIFICATIONS

Education and Experience:

• Bachelor’s in Early Childhood Education, Elementary Education or related field is preferred, but not required
• Associate degree or Child Development Associate credential required
• Experience working in Family Child Care and/or with infants and toddlers preferred
• Two to three years of experience working with families of young children preferred

Skills and Competencies:

• Knowledgeable in Microsoft Office
• Bilingual English and Spanish preferred
• Effective time management skills
• Able to work collaboratively with a team

Additional Requirements:

• Meet applicable federal, state and city requirements to work with children in an early childhood setting
• Willingness to travel within FCC Network catchment area
• Able to work on some Saturdays and evenings

COMPENSATION & BENEFITS OVERVIEW

• $20.88 - $23.08 per hour; 35 hours per week
• CPC offers a competitive and comprehensive benefits package, including but not limited to generous paid time off (holiday, sick and vacation time), Medical, Dental, Vision, Basic Life Insurance Coverage, Commuter Benefits, and a 403(b) Retirement Plan

COVID-19 SAFETY PROTOCOLS

CPC has been committed to two goals: 1) keeping staff and community members healthy and safe and 2) continuing to safely provide services to community members. CPC no longer mandates COVID vaccination, but vaccines and boosters are highly encouraged for all our staff and community members.

HOW TO APPLY

Interested individuals should submit their resume, along with a cover letter addressed to Sumon Chin, when applying online via CPC’s website: https://www.cpc-nyc.org/jobs or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to careers@cpc-nyc.org with any questions or further inquiries.

CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply.