OCDE Family Support Services encourages families to carefully select a provider. Families may choose family day care homes, license-exempt providers, center programs, school districts, or sectarian care. Parents are encouraged to select a child care setting that best reflects their parental and cultural values, meeting the individual needs of their family.
Job Details:
- As a Family Services Technician, you will play a pivotal role in assisting our families with the eligibility and enrollment process for this service. Incumbents perform difficult and responsible work involved with applying, interpreting, and explaining subsidized child care/alternative payment program requirements, policies, procedures, and processes administered through OCDE. Responsibilities include scheduling and interviewing program participants to determine eligibility/recertification status, as well as specific child care schedules/needs. Family Services Technicians should have high attention to detail as they maintain participant records, participate in audits, and are accountable for ensuring program compliance.