Facility Security

Oak View Group
Oak View Group (OVG) is the world's leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
Security staff under direction from the Security Lead is responsible for shipping and receiving items within the Utah Valley Convention Center along with the prevention, detection and reporting of safety concerns on UVCC property; assists staff, clients and visitors to the facility.
About the Venue
Located in historic downtown Provo, Utah the Utah Valley Convention Center opened its doors in 2012 as the premiere meeting space in Utah County. The UVCC boasts the perfect blend of modern architecture, flexible meeting space, and breathtaking interior and exterior views of the nearby Wasatch Mountains. This combined with its functional floor plan makes it the perfect venue to host any event.
Responsibilities
ESSENTIAL FUNCTIONS (including, but not limited to):

• Responsible for shipping and receiving items moving throughout the facility. Log all items entering and leaving facility.
• Coordinate with outside vendors to ensure proper load in and load out procedures are adhered to.
• Maintain files of sign in sheets for events.
• Prepare and review incident reports for adherence to established standards; take corrective measures when necessary.
• Monitor and administer proper sign in/out policies; monitor security system and report abnormalities to Security Lead.
• Respond to all emergency situations.
• Inspect packages, meeting rooms, etc. (for detection of and or prevention of violations of criminal law and company policy).
• Patrol assigned facility locations; lock and unlock doors as required.
• Monitor event activity areas as well as entrances and exits.
• Observe facilities and equipment for needed maintenance and repairs; recognize and report damage and safety hazards.
• Be aware of the location and use of emergency alarms and equipment; follow established procedures in case of fire, disorder or other emergency situation.
• Control parking, pedestrian and vehicular traffic.
• Observe general public; provide general information, directions and assistance to facility guests; report suspicious behavior to Manager on Duty.
• Maintain a high degree of visibility and professionalism; respond to various situations, issues and requests for assistance; prepare incident reports in accordance with departmental standards.
• Assist emergency medical personnel by directing traffic, crowd control and securing needed equipment.
• Establish and maintain effective working relationships with those contracted in the course of work.
• Provide excellent customer service assistance to internal and external clients.

SPECIAL CHARACTERISTICS AND KNOWLEDGE:

• Ability to work effectively in a fast-paced, service oriented environment subject to frequently changing priorities.
• Familiar with good principles of supervision and training.
• Basic computer skills.
• Requires the ability to gather & interpret information and accurately complete required reporting procedures in a timely manner.
• Requires good judgment and the ability to maintain confidentiality as required.
• Knowledge of fire and public safety regulations.
• Knowledge of safe work practices.

Qualifications

• QUALIFICATIONS:
  
  • High school diploma or GED equivalent.
  • Possession of or ability to obtain a valid current driver's license.
  • Ability to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days
  
  INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:
  The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  Intellectual/Social Demands:
  
  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others, either verbally or in writing, to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate clearly and concisely in writing and verbally with clients and staff. The employee must be able to work independently, without direct supervision.
  
  Physical Demands:
  
  • While performing the essential functions of the job, the employee operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the convention center before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information. Must be able to stand/walk for long periods of time and lift objects in excess of 35 pounds.
  
  Work Environment:
  
  • The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-evet times.

Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.