Facilitator

Work location - in person

Bilingual candidates preferred - English and Spanish

Ensure that high school students effectively engage in our online tutoring program to help them maximize their success in completing their courses in the Edgenuity program.

Facilitators have target students that they primarily support by encouraging them to connect with a virtual tutor who works to expedite their learning and success.

They stay in frequent communication with the virtual tutors they assist via email or text to be their “eyes and ears” in the classroom. In addition, they also seek to support all students in the classroom that may need assistance, so that they do not single out or bring unwanted attention to their target students.

They are to assist the classroom teacher with any duties that can support the teacher’s instructional efforts that would be customary for a classroom aide or paraprofessional to perform.

A successful facilitator will build relationships of trust with the students and the teacher in the room so that they can elevate the quality of learning that occurs and be able to overcome obstacles that otherwise might discourage the progress of struggling learners.

Job Duties

Facilitators will:

• Work in tandem with virtual tutors and classroom teachers to assist high school students in successfully navigating and completing courses that they are taking through the Edgenuity platform for credit recovery.
• Be knowledgeable in the proficient use of Microsoft Teams to troubleshoot issues that students may face so that they can use the program effectively.
• Be friendly and outgoing with all students and school staff that they work with. They are there to support students and teachers and build relationships of trust with both groups.
• Provide positive reinforcement when students are progressing and meeting expectations, as well as supportive encouragement and instruction when students struggle and possibly fall behind schedule.
• Follow all protocols for communication set forth by StudentNest, including timely response to email and text communication during work hours and the timely submission of reports when requested.
• Stand or sit for long periods as they assist students with their various needs.
• Be self-driven and proactive in looking for ways to serve all students and teachers, even when their target students don’t immediately need their assistance for extended periods in class.
• Be professional in dress, appearance, and language. Our daily dress expectation is business casual.
• Be reliable in their attendance for their facilitator schedule and follow company protocols for communicating attendance.

Required Qualifications

• At least one year of tutoring, coaching, teaching, or mentorship experience with teenage youth.
• High School Diploma and 48 college units/credits. (The formal education requirement can be reduced based on having exceptional amounts of classroom experience).
• The ability to utilize standard technology tools such as Microsoft Office, G-Suite, Zoom, etc.
• Passage of FBI/DOJ Background checks to comply with school district protocols.
• The ability to work effectively with teenagers and constructively overcome objections to receiving assistance.
• Proficiency in reading and writing clear email communication in a timely and effective manner with other staff and superiors.

Preferred Qualifications

• Bilingual: Spanish and English
• 2+ years of experience in any of the following: classroom work, tutoring, coaching, or mentorship of teenage youth.
• Associate degree or equivalent in college credits.
• Experience using the Edgenuity (Imagine Learning) platform.
• Experience working with English Language Learners and/or students with learning disabilities.

Other Important Information

• Salary: $19/hour + $6 gas reimbursement per scheduled workday at a school site.
• Work Location: Varying school sites in the Fresno Unified School District
• Schedule: Monday-Friday (part-time and full-time positions may be available)Potential time range: 7:30-5:30 p.m. Pacific Time.

Part-time may be available, but whatever hours you’re able to work must be consistent throughout the week. Ex: 8:30-12:00 Monday-Friday.

• We offer paid training and the ability to learn new skills with software, such as Microsoft Teams or Edgenuity.
• You will generally work with the same students daily, so the ability to develop rapport and establish relationships of trust with youth is extremely important. Patience in dealing with teens and having the nurturing heart of a teacher is an absolute must.
• StudentNest is a growing company. We are always looking to promote those who demonstrate high levels of proficiency, professionalism, and an understanding of our values and mission.

Job Type: Part-time

Salary: $19.00 per hour

Benefits:

• Paid time off

Schedule:

• 4-hour shift
• 8-hour shift
• After School
• Day shift
• Monday to Friday