Classroom Facilitator

Salary: $66,560-$83,000

Position Description: 

The Classroom Facilitator works on-site with incarcerated students who are enrolled in TLM programs.

Classroom facilitators play a pivotal role in our organization by working closely with students in TLM classrooms to support program objectives and foster a positive classroom community. While our students primarily engage in independent computer-based learning, Classroom Facilitators are responsible for orchestrating various elements to ensure an effective and conducive learning environment. They are the driving force behind in-facility classroom operations, responsible for maintaining technical equipment, coordinating installations and maintenance, facilitating remote instruction sessions, and assisting students in identifying goals for personal and professional development. This position places a strong emphasis on enhancing the overall student experience, building rapport, and cultivating a nurturing classroom culture through group meetings and activities.

Classroom Operations: 

• Foster and maintain a constructive classroom atmosphere conducive to effective learning
• Facilitate weekly remote sessions for students
• Adjust, track, and schedule due dates to align with student needs, facility culture, and unexpected challenges
• Serve as the primary point of contact for students, offering feedback and insights to TLM’s Classroom Operations team
• Establish rapport with students and promote their well-being through empathetic listening, support, and advocacy
• Provide feedback to the TLM’s Remote Instruction team to improve content delivery
• Empower students to set and work towards individual goals and advocate for their needs

Administrative: 

• Oversee classroom operations, including opening and closing rooms for students, while adhering to all required prison security protocols
• Maintain records of student and equipment issues
• Provide feedback to TLM teams to enhance program operations and effectiveness

Education and/or Work Experience Requirements:

• Demonstrated academic, professional, and/or volunteer experience in leadership or facilitator roles involving diverse groups 
• Proficiency in working with technology, computers, and navigating websites

Responsibilities and Qualifications:

• Former TLM program participant (note: while justice-impacted candidates are encouraged to apply, to meet the facility requirements, they cannot be on active probation or parole)
• Excellent communication skills including empathetic listening
• Strong situational awareness and the ability to remain calm under stress and in variable conditions
• Confidence in speaking to groups of various sizes in a teaching situation
• Ability to guide students to discover answers to their questions
• Maintain a positive and supportive attitude at all times
• Provide honest and constructive feedback and appropriate encouragement to students