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SalaryAt Balfour Senior Living, our luxury developments designed by award-winning architects encompass a new generation of retirement living, offering a full continuum of services from independent living through assisted living and memory care. We have an exciting opportunity for the Executive Director of the Balfour Louisville Campus to join our team.
The Executive Director, Campus will oversee, develop, organize, implement, and direct the day-to-day functions of our Balfour Louisville Campus. This position will manage and elevate the entire continuum of care throughout the Balfour Louisville Campus.
Position Summary:
In this position you will actively manage relationships with assisted living residents and their families. Additional responsibilities include:
- Acts as the on-site executive for all operations and oversight of our entire campus, including Skilled Nursing, Memory Care, and Assisted Living buildings, including being the main point of contact for all staff, residents, prospects, community organizations, government agencies, and the public when needed.
- Ensuring compliance with all applicable state, federal and local regulations and guidelines pertaining to the operation of a senior living community, in all departments including resident care, social services, activities, housekeeping, dining and sales and marketing.
- Establishing and meeting the campus budget, allocating funds accordingly to each department and ensuring that each department operates within the established budget.
- Overseeing the operations of all departments, coordinating meetings with department heads and key staff members and ongoing monitoring and evaluation of department activities.
- Fosters a positive and supportive working environment, recruiting and training team members who share the senior living company’s commitment to providing comprehensive, top-quality resident care in a nurturing, home-like environment.
- Maintains a high level of customer satisfaction, rapidly and readily addressing potential concerns from family members and referral sources, developing win-win solutions in line with the company’s vision and long-term goals.
- Supervises, monitors, and evaluates employees to facilitate a positive, highly functioning, team-oriented working environment that fosters top-quality resident care.
- Develops and implements an employee and resident safety program in line with both federal/state regulations and company standard practices and procedures.
- May perform other duties as assigned.
Qualifications:
- Minimum 10 plus years of experience in senior living, healthcare, hospitality, or related industry. NHA license is preferred.
- A minimum of seven years of experience functioning in a leadership role at memory care operation is required.
- Patience and compassion when dealing with others, especially those who are sick, injured, elderly, or from different backgrounds.
- Flexibility to work when needed, especially evenings, weekends, or early mornings.
- Willingness to adhere to and enforce all safety policies and procedures.
- Bachelor’s degree in business, healthcare, nursing, or human services, or preferred or combination of education and experience supervising others in a senior living, healthcare, or hospitality environment.
- Current state/federal/local required certification or license to manage an AL and SNF community, must be completed, current, and valid.
- First Aid Certification required.
- Background clearances as required by government regulations.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
- Travel is minimal.
- Must be available to work weekends and holidays as needed.
- May be exposed to unpleasant odors, contagious diseases and blood borne pathogens.
- Balfour is a pet-friendly community; you may be exposed to animal hair and dander.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
