Executive Assistant

For over 40 years, Ritter Center has been dedicated to preventing and resolving homelessness and improving the health, dignity, and well-being of people living in poverty in Marin.

When you join Ritter Center, you become part of a highly trained staff that combines national clinical best practices with a whole-person care approach to solving each person's medical and mental health, housing, and food needs. We are growing to meet the needs of our community. We are looking for staff who are ready for a career with a mission-driven organization, want to be valued, and have diverse experience and compassion. If this sounds like you, we would love to have you join our team!

CURRENT OPENING:

Executive Assistant

Full Time (40 hours weekly), Exempt position

Annual Compensation: $70,000-75,000/Year, depending on experience

Please visit our jobs page on our website for a complete list of our employee benefits.

Ritter Center is currently seeking an Executive Assistant. This full-time, exempt position reports to the CEO. This role is based in San Rafael, CA, and operates out of our administrative offices.

Please find the full job description below.

Position Description:

The Executive Assistant is an integral support role to the Chief Executive Officer (CEO). This administrative role is responsible for coordinating, organizing, and managing all administrative activities for the CEO or their designee at their discretion to ensure the organizational effectiveness and efficiency of the agency. The position is responsible for managing a wide range of operational, personnel, compliance, administrative, and executive support-related tasks and is expected to proactively provide support and resources to the CEO. The position requires the ability to work independently with high competency, as well as within a team on special nonrecurring and ongoing projects. Occasional evening hours may be required. The Executive Assistant must have excellent interpersonal skills with all levels of staff and Board members, be exceedingly well organized, be able to manage multiple projects at once with ease and enjoy the challenges of supporting a small organization with diverse people/professionals and demanding clients and patients.

Additionally, this role works closely with the Director of Administrative Services (DAS) to manage the organization’s IT, ensuring that all IT, hardware, and software aspects are effectively managed and implemented for all staff and teams. This collaboration provides detailed oversight of all IT equipment and systems to guarantee alignment with Ritter’s HIPAA requirements for privacy, equipment operational excellence, and ensuring the highest level of staff technology usage.

Job Duties and Responsibilities:

• Serve as the CEO task manager to maintain efficient and effective workflow
• Coordinate and communicate with the CEO on scheduling of all appointments
• Support CEO with partnering agency initiatives
• Act as liaison between CEO and partnering agencies at local, county, and state levels
• Support CEO with Board-adjacent initiatives (Client Advisory Board)
• Act as liaison to Board Committees (Finance, Governance, etc.)
• Act as liaison to the Capital Campaign Committee, which includes scheduling and coordinating of donor meetings
• Act as liaison between CEO and donors
• Act as the liaison to the Board of Directors, which may include management of monthly BOD meetings, taking meeting minutes, facilitating all meeting logistics, managing all communications and scheduling with Board members and committees, compiling monthly Board Books, and oversight and filing of Board documents
• Act as a liaison between CEO and vendors, suppliers, and contractors of technology services, maintenance, and purchases
• Aid the DAS in communicating and troubleshooting on-campus IT issues; document and triage onsite IT needs; and personally address appropriate ‘Level 1’ IT needs
• Distribute, assign, inventory, and order Ritter-issued devices, such as laptops and company cell phones.
• Independently lead annual reviews of IT equipment, contracts, and agency IT needs, staying up to date in the latest upgrades, renewals, contracts, and services provided to the agency.
• Maintain and oversee staff cell phones and landlines, as well as phone contracts, including system updates, staff extension assignments, message recordings, and troubleshooting.

Qualifications:

• Per our Federally Qualified Healthcare Center (FQHC) requirements, employment at Ritter Center requires compliance with being able to produce a negative TB test prior to the start of employment, as well as being fully vaccinated against COVID-19 (unless applying for an exemption) per the August 5th State Public Order for Healthcare Facilities, providers and employees
• Proven work experience as an Executive Assistant or experienced Administrator
• Broad knowledge and skill with varying office procedures with an eye toward process improvement
• Solid experience with office management systems, including the MS Office suite and various other technology tools
• Excellent organizational skills with an ability to think proactively and prioritize work; flexibility to juggle multiple priorities at once
• The ability to troubleshoot and resolve technological issues independently and with appropriate vendors