This role is key to keeping the Marketing Team focused on priority execution. This role uses knowledge of the team, priorities, and projects to schedule meetings and calls to best advantage, deciding what requests have priority. This role interfaces with other EAs as well as Marketing team members directly and is expected to build good working relationships at all levels. Responsibilities include: managing multiple calendars, arranging travel, and managing expenses, meeting preparation and organization, preparing reports, planning offsites, and handling information requests. This is a dynamic, fast-paced organization and this position requires a high-energy individual with strong administrative and interpersonal skills. This position reports directly to the Chief Marketing Officer, communicates regularly with internal BlackLine staff, but also communicates with the Board of Directors and on occasion with external clients.
- Maintain up-to-date awareness of the executive’s obligations to proactively assist and/or anticipate needs; able to provide support to leaders before they realize they need it
- Expand the reach of the Chief Marketing Officer.
- Prioritize conflicting needs, handle matters expeditiously, proactively and confidentially, and follow through on a variety of special requests to successful completion, often with deadline pressures
- Develop and maintain productive and professional working relationships with executive-level staff and others at BlackLine
- Schedule meetings for the Chief Marketing Officer and other Marketing Team leaders using knowledge and understanding of the key business priorities of the Marketing Team and leaders at BL. Actively make decisions about the timing of meetings, suggest attendees that may have been overlooked, and provide overall collaborative support to make the meeting and the team more effective.
- Demonstrate comprehensive knowledge of the overall department’s function.
- Provide a broad variety of administrative tasks including, but not limited to, organizing travel arrangements, preparing and processing expense reports, preparing itineraries and agendas; and compiling documents and presentations for meetings.
- Schedule appointments and proactively manage calendars, ensuring attendance of executive(s) and other key attendees in support of priorities while providing strategic thinking time for the executives you support.
- Organize internal and external team meetings, video conferences, and conference calls, including preparation of meeting rooms, contacting attendees, facilitating their attendance, and ensuring that required informational materials and equipment are prepared in advance.
- Confirm all meetings, prepare the executive for meetings with clear directions, proactively work with the appropriate team members to ensure proper meeting materials are prepared and sent in advance as well as prep meetings if needed.
- Partner with the Executive Assistant team and others to provide help with meetings and events, as needed
- Work on special projects related to Marketing Team KPIs or business operations, which require careful consideration, research, comparison, and evaluation of multiple data sets or different options and make decisions or provide recommendations for a course of action. For example:
- Work with event management to plan effective offsites.
- Track down requested data on Community email volume and response rate.
- Advise team members of a meeting’s objective and how they can better meet them.
- Plan team-building events
- Accomplish work in an efficient manner with an upbeat, “can-do” attitude, even when managing competing priorities.
- Prepare presentations, emails, and other executive-level correspondence.
- Perform other duties as assigned.
- 6+ years of experience as an Executive Assistant or equivalent role supporting senior executives
- Bachelor’s degree or equivalent experience
Technical/Specialized Knowledge, Skills, and Abilities:
Highly proficient in Microsoft Office applications: Word, Excel, Outlook, PowerPointProficiency in expense reporting systems, preferably Concur- Above-average communication skills.
- Proven success in managing multiple schedules and calendars, with the ability to anticipate obstacles and respond to a constantly changing working environment
- Ability to understand the “big picture” and be pro-active to prevent problems/conflict
- Knowledge of proper administrative protocol and the ability to interface with all types of people in a friendly and professional manner
- Exceptional organization skills
- Strong attention to detail, ensuring that all communications, deliverables, and projects are accurate, professional, and audience-appropriate
- Ability to solve problems and initiate logical solutions
- Ability to multitask and manage multiple projects in a fast-paced environment
- Build and facilitate strong professional relationships with team members and executive management
- Ability to communicate effectively in one-on-one and group situations- both written and verbally
- Requires a high level of confidentiality
- Ability to work well, accurately, and with flexibility and optimism in stressful, high-visibility situations
- Effective travel logistic planning skills.
- Previous experience supporting a Chief Marketing Officer at a Tech company
- A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
- A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
- A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.