This role will pay an hourly wage of $15 to $17.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
job expires 7/31/2024
- Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
- When gates open, welcome our fans with a great smile and helpful attitude
- Scan event tickets ensuring that the proper ticket is being used to gain entry
- Assist fans in locating their ticketed seats
- Being alert and proactive to potential hazards and reporting incidents when they occur
- Monitor your assigned area for issues and opportunities to make lasting memories for our fans
- Respond to all guest concerns/complaints promptly and in a professional manner
- Assist guests in ADA accessible seating sections
- Enforce all building policies and procedures to ensure a safe environment for all guests
- Manage the foot traffic flow of large crowds
- Check identification of guests to verify age requirements for purchase of alcohol.
- Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.
- Other responsibilities as assigned
- Holiday, Weekend, & Night availability.
- Must be 18 years of age or older.
- Experience in a hospitality or entertainment environment is preferred.
- You must love working with and helping people.
- Ability to stand for long periods of time.
- You must be able to maintain a POSITIVE attitude while handling difficult situations.
- The University of Massachusetts Amherst prohibits its current employees (excluding students) from being employed in any position with OVG360 at this location.