Event Consultant

Career Area:

Marketing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best-in-class solutions, or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure.  Without a dedicated workforce, Caterpillar could not effectively meet our customer’s needs.  Join us.

Job Description:

The Mining Customer Experience team is seeking an experienced Event Consultant to manage the planning, organization, execution, and measurement of various types of events. This global role requires a customer-focused mindset, strong managerial skills, the ability to communicate and collaborate effectively, and an aspiration to curate and deliver exceptional customer experiences.

Job Duties/Responsibilities may include, but are not limited to:

•           Leads the coordination and execution of Mining Shows and Events.

•           Works with internal and external suppliers to ensure top-quality production, on-time shipping and setup, and engaging brand messaging in graphics and displays for each trade show and exhibit.

•           Provides onsite setup and hosting support for the most critical live events, customer visits, and training.

•           Seeks best value for marketing spend, staying within budget and tracking invoicing to ensure timely payment.

•           Develops social media presence and campaigns related to live events, collaborating with business partners and agencies to drive increased customer engagement.

•           Supports dealer engagement by collecting customer experience (CX) feedback and developing/delivering marketing communications materials.

•           Advises on live event marketing trends, best practices, and industry competitive messaging.

•           Manages the completion of its own work assignments and coordinates work with others.

•           Oversees project processes and procedures and monitors the productivity and performance of the project team.

•           Manages all aspects of projects, setting deadlines, assigning responsibilities, and monitoring and summarizing project progress.

•           Ensures adherence to project schedules and completion of project goals.

•           Prepares reports for upper management regarding the status of the project.

•           Manages Vendor/Supplier relationships: Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g., vendors, service providers, contractors, consultants, and suppliers). Exceptional customer experience events.

Basic Qualifications:

•           A bachelor’s degree in communications, Marketing, Digital, Media, or equivalent experience

•           4+ years of relevant work experience in event consulting and vendor relationships

•           2+ years of project management

•           2+ years of hospitality experience

 
Top Candidate will also have: 

•           Contract negotiation skills, enabling them to secure favorable terms and conditions that drive successful outcomes for our organization.

•           Trade show/customer events experience, handling essential details and creating memorable customer experiences.

•           Experienced Purchase Card Holder with proficiency in PCARD reconciliation, showcasing meticulous attention to detail.  

•           Excellent teamwork, relationship-building, and communication skills.

•           Technology aptitude with a keen curiosity for “know-how.”

•           Exceptional technical problem-solving skills.

•           Prior experience in mining or mining technology.

•           Superior communication skills – both written and verbal.

•           Demonstrated leadership and organizational skills.

•           Ability to partner and build relationships across matrix organizations at various levels.

•           Self-starter and energetic team player

Additional information:
Sponsorship is NOT available.

Relocation is NOT available.

25% Travel is required
 
Employee benefit details:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance.  We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
 
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
 
Final details:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
 
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers.
 
For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media.

Posting Dates:

February 5, 2024 - February 19, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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