Address
SalaryPOSITION DETAILS
The State University of New York, Brooklyn Educational Opportunity Center, administered by New York City College of Technology/CUNY, provides tuition free academic and workforce development training to eligible New York State residents, providing a pathway to lifelong learning, college access and economic self-sufficiency.
Under supervision of the Director of Student Services, the Admissions Coordinator/Recruiter assists with outreach and recruitment, informs applicants about EOC programs and requirements, and assists applicants through the enrollment process.
The duties of the position include but are not limited to the following:
- Participate in community outreach and recruitment efforts to encourage applications to BEOC programs
- Assist in conducting open house sessions, information sessions and orientations about admissions to BEOC
- Review program requirements and EOC policies and procedures with applicants in individual or group settings
- Respond to requests regarding information on programs
- Review applications and determine applicant eligibility for EOC services and programs
- Follow up on incomplete applications
- Communicate enrollment decisions to applicants
- Prepare activity reports and analyses
- Perform other duties as assigned
Flexible schedule is required: day, evening and weekend hours may be assigned.
QUALIFICATIONS
Bachelor’s degree required.
PREFERRED QUALIFICATIONS
- A minimum of two years of relevant experience strongly preferred.
- Experience serving the academic needs of a diverse student body.
- Ability to provide information and programmatic support to students who may have experienced academic deficits and life challenges.
- Excellent oral and written communication skills. Bilingual skills a plus.
- Detail-oriented, with ability to handle multiple assignments and establish and meet deadlines.
- Working knowledge of Microsoft Office programs and social media platforms.
- Strong customer service orientation is essential; able to work effectively with all levels of faculty, staff, students and external constituents.
- Knowledge of Banner student information system a plus.
CUNY TITLE OVERVIEW
Supports student enrollment activities and processing in an Educational Opportunity Center program.
- Provides direct student services and works collaboratively with other units to support registration, payment, and related activities
- Interprets and communicates policies and procedures related to registration, student records, and related issues.
- Prepares reports and surveys based on enrollment data
- Counsels students, staff and faculty on academic registration, admissions, and related activities
- Manages student information databases and resolves issues with student records and transactions
- Ensures compliance with college, Federal, and New York State regulations and policies
- May supervise clerical and/or part-time staff and coordinate work schedules
- Performs related duties as assigned.
CUNY TITLE
EOC Assistant to HEO
FLSA
Non-exempt
COMPENSATION AND BENEFITS
$44,411 to $54,268. Salary commensurate with education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
Candidates should provide a resume and cover letter.
CLOSING DATE
Open until filled, with review of resumes to begin on or after October 26, 2023.
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
