The Environmental Services Supervisor may work in any location within the Opelousas General Health System premises. This individual is responsible to perform special project work and detailed focus sections with a team of staff members from no less than 8 or more than 20 employees. The primary goal of this position is to provide leadership for the department’s team along with ensuring that each specific job is completed under general direction to clean, maintain and perform floor, quality of linen needs, and other duties according to regulatory requirements. The general responsibilities of this position include those listed below, but management from Environmental Service Director may identify other responsibilities of the position. These responsibilities may differ among areas and/ or units within Opelousas General Health System, depending on business and patient care necessities, organizational requirements and applicable recommendations from regulatory agencies. The Environmental Services Supervisor must be able and willing to work flexible hours. The Environmental Services Supervisor is responsible for supervising, monitoring, and controlling the activities within the Environmental Services department by sanitizing all surfaces within the physical environment. Finally, the Environmental Services Supervisor should help to administer and coordinate programs within the framework of the established policies, performs tasks in a safe manner and in accordance with the safety and health programs, assists in training and maintenance of a safe workplace for all staff within the Opelousas General Health System.
Essential Duties & Responsibilities:
- Promotes the mission, vision, values, and standards of the organization
- Assists management in the daily operations of specific services delivered to all customers and patients in a timely and quality manner.
- Orients and trains new employees in the safe and proper operation of all Environmental Services equipment, floor care, laundry processes as necessary
- Assists with job training for staff, including safety lessons from Environmental Services manual
- Supervises fellow employees
- Conducts Quality Control inspections as directed by management
- Distributes work assignments to employees as directed per management
- Physically performs all related duties of Environmental Services
- Maintains cleanliness of all equipment and minor repair of equipment as necessary and document all issues for supervisor
- Promptly reports worn and broken equipment to supervisor
- Responsible for keys, combinations, and equipment and/or asset control
- Responsible for securing buildings and areas when work is complete
- Assists with establishing and maintaining a positive relationship with all customers and patients
- Responds to all patient complaints with a turnaround time for completion
- Trained as Floor Care Technician, Environmental Services Attendant and Laundry Attendant to help as needed when requested for this position
- Assists the Assistant Director of Environmental Services in control of man-hours and supply budget within prescribed budget
- Maintains inventory of cleaning supplies, materials and equipment
- Helps to develop policies and monitors compliance of established methods, policies, and procedures by the Environmental Services staff
- Performs minor floor care buffing hard surface, shampooed carpets, and spot cleaning
- Performs general cleaning of patient care areas, ancillary areas, office and restrooms including general floor care
- Maintains upkeep of organization, which includes floor care and custodial duties
- Utilizes the appropriate chemicals and supplies according to procedure
- Uses and maintains all equipment properly and safely
- Observes safety precautions at all times, uses safety signs “wet floor”
- Ability to work without normal supervision
- Reports safety hazards as appropriate
- Responds to call of Doctors Lift on patient care areas
- Ability to utilize 7 Cleaning Steps when appropriate
Completion of Environmental Team Leader duties within following areas:
- Patient Care Rooms and Areas (including Nourishment Stations, Nurses Stations, Clean and Soiled Utility Rooms, Medicine Rooms, and Supply Closets)
- Obstetrician Rooms and Areas (including C-Section Suite)
- Surgical Rooms and Areas (including Operating Rooms, Central Sterile, Decontamination, Special Procedure, and Locker Rooms)
- Laboratory, Medical Imaging, Pharmacy, Respiratory Areas, and all ancillary areas
- Notifies Director of Environmental Services concerning need for major or minor repairs or additions to lighting, heating, and ventilating equipment by placing a work request
- Records work completed on Area Assignment Checklist daily and returns to Director of Environmental Services binder
- Moves furniture and sets-up tables and chairs for functions within the organization
- Responds to all Fire/ and Codes for the organization.
- Complies with all company safety and risk management policies and procedures
- Reports all accidents and injuries in a timely manner, with detailed documentation
- Participates in regular safety meetings, safety training and hazard assessments
- Applies all applicable OSHA and related local safety requirements to all assigned work
- Performs all work in accordance with established safety procedures & regulatory requirements directed by governance for department and Opelousas General Health System
- Attends training programs (classroom and virtual) as designated
- May perform other duties and responsibilities as assigned per Director of Environmental Services
- Demonstrates strong attention to detail.
- Initiates and maintains good communication and rapport with other hospital employees
- Update job knowledge by participating in educational opportunities, reading professional publications, maintain personal networks, participate in professional organizations
Education: High School Diploma/GED preferred