Enterprise Systems Analyst

Overview

We're excited to be looking for a Senior Associate, Enterprise Systems Analyst to join our team in Brooklyn, NY. Reporting to our VP of Technology, you'll play a critical role in troubleshooting issues in NetSuite, Boomi, Shopify, and our PLM system. You're the perfect person for this role if you have a high energy "can do" attitude with a willingness to do what it takes to get the job done, are an expert in Netsuite, and have experience with Boomi and Shopify. If this sounds like you, we'd love to hear from you!

This role is based at our office in Dumbo, Brooklyn. We currently have a hybrid schedule of 2 days in and three days remote. We are open to remote, with travel to the office once per quarter. 

What you'll do

• Support all integrations across different systems managed by the Technology team
• Monitor the daily syncs and make sure that any interruption will be remediated in a timely manner
• Work closely with vendors and internal resources to debug and resolve technical issues
• Collaborate with various cross-functional teams to define and resolve integration issues & requirements
• Collaborate with our business partners to improve processes through automated integrations
• Develop, deploy, and maintain integration processes between applications across the cloud
• Manage JIRA tickets and give Brooklinen users updates
• Understand integration requirements to configure data and mappings as per clients' requirements
• Help with Netsuite SuiteScripts, SuiteFlow, and web services or any other development to support new enhancements
• Support month-end and accounting daily processes
• Work with third-party APIs and/or web services
• Coordinate and execute testing and validation activities with clients, other integration consultants and/or other third parties as required
• Support the technology roadmap in implementing new systems and enhancements with the cross-functional team

We're looking for someone who brings

• 3+ years of Dell Boomi and NetSuite experience 
• 3+ years of integration experience
• Experience working with a retail company 
• NetSuite Administrator certification is preferred
• 2+ years of experience in software development or technical integrations
• Business and/or technical experience in the ERP, eCommerce, or WMS space
• Proven ability to read and understand data formats and structures such as JSON, XML, flat files, and how they relate to business processes
• Ability to identify and suggest improvements to client integration architecture and flows 
• Experience in working in an agile environment 
• Strong time management, organization, and planning skills
• Intellectual curiosity, a sense of urgency, and a strong sense of responsibility

Compensation & Benefits

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company size, stage, industry, and location. The base salary range for this role is between $100,000 - $125,000. 

Beyond base salary, we contribute significantly to offset the cost of health benefits, offer a 401K with a 4% Safe Harbour match, have commuter benefits, and also provide a yearly product allowance. 

We have 14 weeks of 100% paid parental leave for all new parents, year-long Summer Fridays, a workday that starts at 10 am, four weeks of vacation, and a one-month paid sabbatical at your 5th anniversary.

Most importantly of all, our HQ hires receive competitive equity grants. We would be happy to tell you more about this and how to value this part of compensation during our interview process.

Why join us?

• Our team is made up of friendly, funny, welcoming, low-ego, and passionate people -- who also happen to be great at what they do. We all know the people you work with can make or break a job and so we go to great lengths to protect this amazing culture.
• We work hard but are well-rounded and well-rested. Hanging with coworkers is encouraged. So is taking a vacation, getting a great night's sleep (our day starts at 10 am), and getting out of here at a reasonable time (we have year-long summer Fridays that end at 3 pm).
• Care about growth? So do we. We're growing, so we've got tons of exciting growth opportunities for our amazingly talented team. Not the type of place where you wait for your boss to quit before you can get promoted. New projects and business needs pop up every single day, and we always look internally first.
• Hybrid work - our HQ team has 2 days in and 3 days remote schedule.
• And don't just take our word for it! We're honored to be recognized by various industry tastemakers for the work we've put into our culture and employee engagement, including accolades from LinkedIn Top Startups (in 2020 and 2021!), Inc.'s Best Workplaces and Forbes Best Startup Employers in America (in 2022 and 2023!).

Everyone is welcome at Brooklinen - we're passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated. We invite you to take a look at how we've done so far and where we know we need to do better.

Our Interview Process

• Initial Interview:
  • Director of Recruitment
• First Rounds:
  • VP of Technology
  • Director of Logistics
  • Assistant Controller
• Second Rounds:
  • Case Study with VP of Technology
  • VP of Customer Experience
• Final Rounds:
  • Chief Operating Officer
  • Meet & Greet with IT Support Engineer and Data Integration Engineer

Brooklinen, home of The Internet's Favorite Sheets, was founded in 2014 with one goal in mind: We want you to be comfortable.

We believe everyone deserves beautiful home essentials, and our approach to provide these is simple: Create high-quality products using the finest materials - from bedding to towels and everything in between - and offer these products directly to our customers (without the luxury markup!). As we've expanded beyond the bedroom, introducing bath goods, accessories, loungewear, our Spaces marketplace and IRL retail stores (with many more opening in 2022 and beyond!), our goal of keeping you comfortable has remained at the forefront.

We take pride in our products and think you will, too: Our sheets, towels and more have received over 100,000 5-star reviews and been recognized by numerous industry tastemakers such as Apartment Therapy, Good Housekeeping, The New York Times' Wirecutter and many more.

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