Sway is a fast-growing, LA-based technology and logistics startup that provides brands with return pickups and consolidation as a service. With Sway, shoppers are able to return their online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that’s as seamless as the purchase. If you want to join an innovative team that is tackling an area of ecommerce that has been left out to dry, this is the place for you.
Sway is venture-backed by top VCs in LA and NYC, and founders from Allbirds, Warby Parker, Harry’s and thredUP. Our team is made up of scrappy operators, engineers, and marketers from Uber and Amazon.
The Role
We are looking for an experienced, resourceful Enterprise Account Executive to join our team and be our lead salesperson for enterprise brands and retailers. This person will be the face of Sway with prospective brands and will need to educate the broader industry on the value of return pickups and consolidation. Responsibilities include having in-depth knowledge and understanding of e-commerce operations, the market and building relationships. They must also be excellent communicators with excellent customer service skills who can quickly navigate any situation to reach desired goals. Ultimately, you will work closely with the Co-Founders and broader leadership team to ensure our organization hits our sales and revenue goals.
Responsibilities
- You’ll roll up your sleeves as salesperson #1; you’ll prospect, pitch and close brands
- Build a prospect list and work closely with the Co-Founders to design a sales process
- Set quarterly sales goals
- Build out the initial sales team as we continue to grow
- Monitor the market and competitor products and activities
- Review customer activity, anticipate consumer needs and improve customer satisfaction
Requirements
- Proven work experience as a sales leader in logistics, Supply Chain, preferably in e-commerce & 5 years + work experience
- Established network of contacts who are buyers of logistics services
- Experience in creating sales organizations at a high-growth startup
- In-depth knowledge of selling strategies and methods, as well as employee motivation techniques
- Strong working knowledge of the company's products, competitive products and the market
- Excellent leadership, communication, interpersonal and customer service skills
- Great strategic planning, organizational and creative thinking skills
- Strong relationships within fashion, department stores or big box retailers a plus
Benefits
You'll be excited to join the team because we have:
- The opportunity to join the ground floor of a fast-paced startup!
- 100% health, vision, and dental benefits coverage for employees, and 50% coverage for eligible dependents
- Unlimited PTO
- Employee stock options
- A fun and engaging work environment
The Sway Way:
Bring on the Storm
Every Package Matters
Trust your Numbers
Seek Responsibility
Low Ego, High Ambition