Company

Genesys Cloud Services, Inc.See more

addressAddressMenlo Park, CA
salary Salary$70,200.00 - $137,800.00
CategorySales/marketing

Job description

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Description

Note: By submitting your resume you will be considered for the Territory listed. When a job opens that fits your background, we will reach out and provide the full job description.

Do you have a passion for creating amazing customer experiences? Are you a consultative sale professional responsible for driving revenue growth and bringing in net new business from prospects and current customers? As an Enterprise Sales Executive on our Strategic Accounts team, you will bring innovative solutions to some of the largest companies where you will create and nurture strategic relationships. We look for individuals who have a proven track record of over-achieving and who like to WIN!

What do you need to have?

  • 7+ years' experience in direct, outside sales, quota-carrying role selling enterprise software solutions (multi-million-dollar transactions, 6-24-month sales cycles) within the enterprise space (F500)

  • Experience selling SaaS-based solutions in the following areas is preferred: Customer Experience (CX), Employee Experience (EX), Cloud Contact Center (CCaaS), Customer Journey Analytics, Conversational AI, or Workforce Engagement Solutions (WEM)

  • Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline/business development, and developing strategic long-term account plans.

  • Ability to effectively communicate our company's strategic vision and unique capabilities to customers, connecting them to the customers' business, and sharing a compelling plan on how we can help solve the customer's business challenges.

  • Experience developing marketing and prospecting plans for territory growth, with a track record of new logo account development. Ability to be an advocate for existing customers while driving upsell and cross-sell opportunities.

  • Be a "High Energy", results-oriented achiever, and a team player willing to work in a demanding and dynamic environment. Experience with team selling and leading a diverse set of talented individuals toward a common goal within an account.

  • Proven experience in understanding customer needs and being able to articulate complex technology solutions

  • Confirmed ability to lead complex sales cycles, with a track record of successful revenue attainment.

  • Familiarity with the MEDDPIC selling methodology.

  • BS or BA degree or equivalent work-related work experience

  • Ability to travel up to 50%

Why work for Genesys?

  • You can drive the business through accurate forecasting and strategic account planning.

  • You can create dynamic sales presentations working with the industry's best technical experts.

  • You will have a unique opportunity to understand our customer's strategies and help them drive their business using our unique solutions.

  • You will have the ability to own and develop your territory.

  • You will have an uncapped commission plan with accelerators.

  • Showcase your proven abilities to create relationships with executives, stakeholders, and key influencers.

  • Working for the Gartner Magic Quadrant leader for Cloud Contact Center solutions (#1 in execution, #1 in vision) - backed by industry-leading R&D.

  • You have the opportunity to introduce customers to market-leading innovations in Predictive, Conversational and Generative AI.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$70,200.00 - $137,800.00

Benefits:

  • Medical, Dental, and Vision Insurance.

  • Telehealth coverage

  • Flexible work schedules and work from home opportunities

  • Development and career growth opportunities

  • Open Time Off in addition to 10 paid holidays

  • 401(k) matching program

  • Adoption Assistance

  • Fertility treatments

More details about our company benefits can be found at the following link:

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.

This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Refer code: 9051262. Genesys Cloud Services, Inc. - The previous day - 2024-04-16 18:17

Genesys Cloud Services, Inc.

Menlo Park, CA
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