Engineering Technical Assistant

Who We Are:

CBM of America is an Engineering, Furnish, Installation and Network Migration company - an innovator and provider of custom network products and solutions for the communications industry for over thirty years. Using a team of highly skilled network deployment and migration experts, we tailor a comprehensive action plan to meet and exceed your every networking need.

Summary:

Entry level position into the EF&I Engineering Department. The Engineering Assistant will be responsible for providing support to the engineering department. This person will assist in with data entry, job tracking, internal and external communications, and day-to-day administrative duties required for the engineering department.

Qualifications:

• High School diploma or equivalent is necessary. Some college or technical school a plus.
• Organizational and communications skills
• An understanding of various software packages including Microsoft Office, Google Workspace (aka GSuite), and equivalents
• Ability to quickly learn internal and external databases and software.
• Handle multiple tasks and priorities
• Consistently work under and meet strict deadlines.
• Must possess good verbal and written communication skills.

Responsibilities:

• Maintain internal engineering tracking databases
• Create and distribute new project templates
• Various data entry tasks in internal and external systems
• Learn and understand hierarchy of internal and external contacts and procedures
• Interface with customer representatives (customer logistics personnel, field engineers, vendor managers) on a professional basis – always remaining customer focused.
• Interface with “internal customers” such as field engineers, installation supervisors, lead installers, and installation techs.
• Perform day-to-day administrative duties required by the engineering department.
• Performs other related duties as assigned by management.

Administrative Skills and Abilities:

• Knowledgeable and proficient in the use of Microsoft Office, Google Workspace (aka GSuite) or equivalents
• Ability to understand and effectively communicate with others.
• Ability to work in a changing environment
• Ability to be sensitive to our customers’ needs and always remain customer focused

Work Environment:

• The work environment will consist of a business office setting or remote work.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEOC Statement:

CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.