Engineering Support Assistant

Power-Flo Technologies is looking for you to join our team as anEngineering Support Assistant in our switchgear division. We are an electrical equipment manufacturer and distributor providing custom panelboards, switchboards, pullboxes, cabinets, retrofits and more to our customers.
This is a full-time, on-site role.

Competitive Benefits Package

• Health insurance (medical, dental, vision)
• PTO program and paid holidays
• 401K

Opportunities for Growth

Salary Range: $18 - $24/hour

Engineering Support AssistantEssential Responsibilities

• Provide administrative, sales, and customer service support to the Electric Switchboard Solutions division
• Support the sales, production, and engineering departments through data entry and vendor/customer communication
• Communicate with customers via e-mail and phone
• Provide basic technical support and troubleshooting guidance to customers; escalate complex technical issues to the appropriate team members
• Conduct research on customer and vendor histories
• Manage Excel based job tracking sheet
• Manage customer accounts
• Expedite orders
• Technical knowledge of our products and systems will be provided during training
• Other office duties upon request

Engineering Support Assistant Necessary Qualifications

• 1+ years of general office work in an industrial setting preferred (e.g. HVAC, Plumbing, Electrical company)
• Strong communication and organizational skills
• Ability to prioritize work and handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment
• Proven proficiency in general personal computer applications, as well as in the use of Microsoft Office software, including Word and Excel
• Strong analytical skills
• Demonstrated ability to communicate clearly in written and verbal formats
• Ability to work well in a team environment while also working independently for periods throughout the day
• Valid and clean NYS driver's license to make trips to vendors and sites as needed
• Willingness to gain product and service knowledge
• Knowledge of distribution and stocking a plus, not required
• Previous experience with Eclipse software a plus, not required

Physical Ability Requirements (with or without reasonable accommodations)

• Ability to sit for prolonged periods of time
• Ability to utilize a computer keyboard, computer monitor, adding machine, and telephone for prolonged periods of time
• Ability to climb stairs daily
  

Check us out at powerflotechnologies.com!

About Us

We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa.

Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.

Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.