Job Description
MUST HAVE SKILLS (Most Important):
- Knowledgeable with 4G and 5G operations
- Able to troubleshoot common 4G and 5G issues
- Familiar with Volte operation and SIP protocol
- Able to use trending tools and to produce presentations
- Call flow analysis skills
- Hands on experience with Ericsson RAN, EMS/OSS and core. Experience in running scripts and parameters changes.
- Evaluating service performance trends and isolating root causes of impacted services.
- Performing VoLTE testing and analysis of relevant key performance indicators.
- Coordinating technical investigations and testing with appropriate regional, area and HQ functions.
- Providing technical analysis, troubleshooting, and training assistance to markets and regions as requested.
- Optimizing LTE, 5G, and RAN networks using traditional and innovative means.
- Investigating and resolving customer complaints regarding service.
- Good at producing reports and presentations
DESIRED SKILLS:
You ll need to have:
-Bachelor s degree in Engineering with two or more years of work experience.
-Knowledge of LTE, 5G including VoLTE and RAN networks.
-Knowledge of at least one data collection tool such as Datapro, DMAT, TEMs
-Knowledge of data analysis/post-processing tools such as DMAT, Irisview, Windcatcher/Actix
-Knowledge of propagation and optimization modeling tools such as Atoll, GeoPlan
-Knowledge of programming languages such as C++, Python, Perl, Unix, scripting tools. -Knowledge of mapping software such as Google Earth, MapInfo, ArcGIS, Topo.
-Knowledge of Ericsson systems including OSS and 3GPP LTE/5G standards.
-Ability to differentiate and diagnose RAN and CORE related problems.
-Understanding of IMS and systems engineering aspects related to RAN and proficiency in Core level call flow analysis.
JOB DUTIES:
-Strong analytical and troubleshooting skills to find root cause of network issues.
-Must be acquainted with 5G and 4G RAN functionality.
-Producing reports and presentations for root cause analysis of issues.
-Auditing parameters and verifying call/connectivity functionality
-Root cause analysis of call issues
EDUCATION/CERTIFICATIONS: BSEE or other Engineering LOGISTICS:
Shift: Typically from 8am to 5pm May be asked occasionally to work weekends