Company

KyndrylSee more

addressAddressNew York, NY
type Form of workFull-time
salary Salary$123,500 - $296,980 a year
CategoryInformation Technology

Job description

Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Are you ready to join the team of software engineering experts at Kyndryl? We are seeking a talented End-User Computing Manager to contribute to our software engineering space and provide critical skills required for the development of cutting-edge products.
As a End-User Computing Manager, you will develop solutions in specific domains such as Security, Systems, Databases, Networking Solutions, and more. You will be a leader – contributing knowledge, guidance, technical expertise, and team leadership skills. Your leadership will be demonstrated in your work, to your customers, and within your teams.
At Kyndryl, we value effective communication and collaboration skills. When you recognise opportunities for business change, you will have the ability to clearly and persuasively communicate complex technical and business concepts to both customers and team members. You’ll be the go-to person for problem-solving of customers’ business and technical issues. You have a knack for effectively identifying and framing problems, leading the collection of elements of information, and integrating this information to produce timely and thoughtful decisions. Your aim throughout, is to improve the effectiveness, efficiency and delivery of services through the use of technology and technical methods and methodologies.
Driving the design, development, integration, delivery, and evolution of highly scalable distributed software you will integrate with other layers and offerings. You will provide deeper functionality and solutions to address customer needs. You will work closely with software engineers, architects, product managers, and partner teams to get high-quality products and features through the agile software development lifecycle.
  • Design, deploy, and manage end-user computing solutions, such as Windows, macOS, Linux, Microsoft 365, Microsoft Intune, Jamf Azure AD, and Virtual Desktop Infrastructure (Azure Virtual Desktop and W365).
  • Monitor and optimize the performance, availability, and security of the end-user computing environment, using tools such as End Point Privilege Management, Splunk, Crowdstrike and Aternity.
  • Develop and maintain documentation, policies, and procedures for end-user computing services, such as installation guides, configuration standards, and best practices.
  • Research and evaluate new technologies and trends in end-user computing, and recommend solutions that align with the organization's goals and requirements.
  • Collaborate with other IT teams, vendors, and stakeholders to ensure the integration and compatibility of end-user computing solutions with other IT systems and services.
  • Train and mentor end-user computing staff and end-users on the proper use and maintenance of end-user computing solutions.
  • Manage and update both the demand and inventory, licensing, and asset management of end-user computing devices and software.
  • Participate in end-user computing projects and initiatives, such as migrations, upgrades, deployments, and testing.
  • Provide technical support and troubleshooting for end-user computing issues, such as hardware, software, network, and security problems.

Your continuous grooming of features/user stories to estimate, identify technical risks/dependencies and clearly communicate them to project stakeholders will ensure the features are delivered with the right quality and within timeline. You will maintain and drive the clearing of technical debt, vulnerabilities, and currency of the 3rd party components within the product.
As a End-User Computing Manager, you will also coach and mentor engineers to design and implement highly available, secure, distributed software in a scalable architecture. This is an opportunity to make a real impact and contribute to the success of Kyndryl's innovative software products. Join us and become a key player in our team of software engineering experts!
Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
If you are hired, the anticipated compensation range for the position is $123,500 to $296,980 based on a full-time schedule. Your ultimate compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise
  • Bachelor's or Master's degree in Computer Science, Information Security, or a related field in computer science, information systems, or related field, or equivalent work experience.
  • At least 4 years of experience in end-user computing engineering, administration, or support.
  • Strong knowledge and skills in Windows, macOS, Linux, Microsoft 365, Microsoft Intune, Azure AD, jamf, End-point privilege management and Virtual Desktop Infrastructure.
  • Experience with scripting languages, such as PowerShell, VBScript, Batch, shell, zshell or JavaScript.
  • Excellent communication, collaboration, and problem-solving skills.
  • Skilled in one or more of the following areas: Application Development, Data Platform, Security, Application Integration, Data Engineering, Server Systems, Packaged Application Implementation, Business Analysis, Network Systems, or Storage Systems

Preferred Technical and Professional Experience
  • Bachelor's or Master's degree in Computer Science, Information Security, or a related field
  • And/or Master Certified Technical Specialist
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Refer code: 8229840. Kyndryl - The previous day - 2024-02-19 23:56

Kyndryl

New York, NY
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