Qualifications
A High School Diploma is required. Bachelor's degree and experience in social service and/or sales is preferred. Requires ability to work well with people, to develop and maintain relationships with area employers; must have excellent written/verbal communication skills. A driver's license and current insurance is required.
Primary Duties/Responsibilities
- Review referral information, establish professional and ethical relationships, perform timely intake interviews, and develop/maintain individual plan for employment with all participants.
- Develops and maintains positive relationships with referral sources and provides ongoing communication regarding participant activities.
- Effectively use intake and plan development information, local job market information, and knowledge of community resources to develop potential employer contacts and gain employment opportunities.
- Complete all agency paperwork in a timely manner and maintain confidentiality according to agency guidelines.
- Works with participants to develop job seeking skills such as job readiness interviewing, application completion, resume development, and job retention.
- Spends time in the community making employer contacts including cold calls (in person and over the phone), educating on MERS Goodwill programs and services, and following up on those contacts to secure employment opportunities.
- Provides retention services after a participant is placed on the job with a combination of contacts with the employer and the participant, both in person and over the phone.
- Maintain minimum of 75% 90-day retention rate for individuals placed.
- Maintain minimum 75% placement rate of individuals closed from services.
- Other duties as assigned.
- Spend a significant amount of time job coaching - providing training to improve participants' work performance after the employer's training period has ended; problem-solving to create accommodations or other ways to address performance issues.
Benefits
- Immediate date of hire individual and family medical benefits.
- Individual and family dental and vision benefits after 30 days of employment.
- Employee store discount
- Vacation, paid holiday, funeral leave, and sick leave accrual begins within date of hire and 90 days of employment.
- Career Growth Opportunities
MERS Goodwill is an equal opportunity employer. MERS Goodwill does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.
MERS/ MO Goodwill requires various background and records checks upon employment.
Job Type: Full-time
Pay: $19.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to Relocate:
- Alton, IL 62002: Relocate before starting work (Required)
Work Location: In person