Employee And Client Relations Coordinator

Affinity HealthCare Solutions is a dynamic and professional organization committed to providing top-notch healthcare services. We prioritize compliance, ethical conduct, and excellence in all our operations. As a part of our team, you'll play a crucial role in maintaining our reputation and supporting our business goals.

Responsibilities:

• Greet visitors, clients, and potential employees in a professional manner both in person, over the phone, and via email.
• Manage office calls, files, and correspondences efficiently.
• Proactively support recruiting efforts by posting roles, screening applicants, and scheduling interviews.
• Assist with interview screening and onboarding processes.
• Troubleshoot calls, document interactions thoroughly, and escalate issues when necessary.
• Coordinate with service coordinators and stakeholders to address client needs and concerns.
• Monitor and manage various operational dashboards and systems.
• Maintain audit-ready Employee And Client files.
• Support employees with software usage and compliance.
• Reinforce company policies and procedures to employees and staff.
• Conduct client phone supervisory check-ins.
• Assist with talent acquisition platforms and initiatives.
• Support marketing efforts and community events when schedule permits.
• Adhere to all company policies and regulations, including probationary period and non-compete agreements.