Client Relations Representative

Who We Are
* Market leader with 28+ years of manufacturing growth and design expertise
* Patented products made in the USA
* Unique company culture
Keystone Ridge Designs is a team of people dedicated to transforming landscapes and helping communities welcome the public into the outdoors with the addition of site furnishings. While embracing our core values ofculture, quality, expertise, trust, responsibility, and passion, our mantra is to Deliver Excellence in all that we do, from the manufacturing of our commercial-grade benches, bike racks, litter receptacles and more, to our consultative sales and exceptional customer service.

What We Need
A dynamic, outgoing personality and a passion for sales and marketing!

Managing projects from initial concept through finished product, your clientele will include some of the nation's premier landscape architects, real estate developers, higher education institutions, corporate campuses and more. The landscape industry is a creative and diverse market; no project, client or day is ever the same.

The Job Requirements:

Project Management

• Manage client projects from initial concept through finished product placement
• Develop and implement a strategic sales plan to achieve and exceed sales targets within the assigned territory
• Identify and prioritize potential customers, including architects, designers, contractors, municipalities, and other relevant stakeholders
• Build and maintain strong relationships with existing and prospective customers
• Conduct market research to stay informed about industry trends, competitor products, and emerging opportunities

Sales and Product Promotion

• Prepare and deliver compelling sales presentations via Zoom and special in-person visits to prospects, clients and landscape architects
• Collaborate with the marketing team to develop and execute territory-specific marketing campaigns and initiatives
• Attend occasional trade shows, conferences, and industry events to represent the company and generate leads

Customer Engagement

• Provide exceptional customer service by promptly responding to inquiries and resolving customer issues
• Offer product recommendations and solutions that align with customer needs and project requirements
• Work closely with the design and engineering teams to ensure customer specifications are met

Sales Reporting and Forecasting

• Maintain accurate records of sales activities and customer interactions within the CRM database
• Prepare regular sales reports and forecasts for management review
• Collaborate with the sales and marketing team to set and achieve individual and team goals

What's In It For You
When you join our team, you join our family. We work hard and prefer to do so in a laid-back, casual environment where there is no shortage of sarcasm, witty banter, friendship, weekly CrossFit workouts and summer sand volleyball games.

• Salary + Commissions
• Bonuses
• 401(k) company matching 4%
• Complimentary financial planning advice
• Paid PTO, Holidays and the Christmas-New Year’s week
• Hybrid, Butler PA location
• 100% employer-paid UPMC medical insurance
• Monthly social/service events
• Early Fridays (day ends at 3:00 pm!)
• Optional trade show/customer visit travel
• Free Parking

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work

Work Location: Hybrid remote in Butler, PA 16001