Emergency Services Greeter

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Emergency Services Greeter today with HCA Florida Gulf Coast Hospital.

Benefits

HCA Florida Gulf Coast Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Emergency Services Greeter. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

JOB SUMMARY:

We are seeking an Emergency Dept. Greeter to join our healthcare team. Your primary function is to manage patient and visitor flow at the Emergency Department/Outpatient hospital entrance. You will proactively take initiative to make patient and visitor contact and determine service needs. You will work with a phenomenal team that cares like family and works together in a collaborative manner.

In this role you will:

• 
  Welcome patients, family members, and visitors in a courteous, professional manner. You will direct patients to their destination or refers patients to an available volunteer for escort.

• Serve as a resource to patients and visitors. Be knowledgeable regarding area physicians, their locations, community services and resources. Answer patient and visitor questions.

• Assist patients with kiosk, sign in sheets and direct them to Triage.

• Keep lobby area straightened and clean of clutter. Maintain a selection of current magazines and newspapers. Notify housekeeping of any cleaning issues, spills or other needs.

• Input patient satisfaction data.

Recruiter to check inserted requirements to ensure it included all credentials below. Then they should delete the credentials

What qualifications you will need:

• Graduation from an accredited high school or GED equivalent

• Applicable work experience may substitute for education

• 2 years administrative/office/hospitality experience preferred.

• Excellent customer service skills including the ability to actively seek initial contact with patient and family members while demonstrating a positive, proactive attitude.

HCA Florida Gulf Coast Hospital is a 238-bed acute care hospital. For 40 years, we have served Bay County and the surrounding communities. We are an accredited facility offering comprehensive care. This includes advanced cardiac assessment and treatment. We offer certified women's services. Our hospital has dedicated spaces for adult and pediatric Emergency Services. We are certified in Advanced Primary Stroke Care. Our hospital is accredited as a Comprehensive Breast Care Center. We are the area's only Accredited Chest Pain Center with Primary PCI and Resuscitation. Other services that we offer include orthopedic care and joint replacement, robotic surgery, cardiac, vascular, and interventional services. We are home to the only Pediatric ER in the community. We have the only Level III Neonatal Intensive Care Unit (NICU) and Pediatric Intensive Care Unit in the region. Together, we continue to raise the bar in healthcare.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Emergency Services Greeter opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.