Company

Department Of EducationSee more

addressAddressCalifornia, United States
type Form of workFull-time
salary Salary$7,764 - $9,718 a month
CategoryInformation Technology

Job description

Job Description and Duties

Please note this is an 'Until Filled' position. The application cut-off date is March 20, 2024, 11:59 PM (PST). Interested individuals must submit their application packages by the cut-off date to be considered.

Under the direction of the Education Administrator II of the Complaint Support Unit (CSU), the Director, the Associate Director, of the Special Education Division, the Education Programs Consultant (EPC) or Assistant (EPA), within a learning or assisting capacity investigates complaints of potential special education violations, conducts analysis due process decisions and writes enforcement letters, works with analysts to monitor corrective actions. As part of the investigative process the consultant/assistant works collaboratively with colleagues from each of CRU Units to open complaints and provide technical assistance to colleagues and stakeholders throughout California. The EPC/EPA also works with other division staff responsible for monitoring compliance.

EPC DUTIES:
The EPA, with supervision and guidance from an Education Administrator and SSMI, as well as mentoring from colleagues is responsible for the duties listed below.

  • Reviews and analyzes complaint letters and requests, and determines allegations of alleged violations of federal and state special education laws and regulations.
  • Reviews and analyzes due process decisions to determine whether or not there were procedural violations and writes corrective actions to address violations and orders
  • As part of the investigation process reviews and analyzes evidence; contacts both complainant and local educational agency (LEA) staff
  • Develops “request for information” and completes an investigation report following required standard language and procedures which includes specific statements, findings of fact, conclusions, and corrective actions specific to each allegation within the required timelines
  • Researches and applies special education requirements to alleged violations
  • Consults with monitoring staff or other department staff regarding allegations, legal requirements, and corrective actions
  • Reviews and monitors evidence of corrective actions
  • Participates and facilitates on-site investigations consisting of meetings with parents, advocates, and LEA staff; and classroom or program visits
  • On a daily basis, conducts second or third reads (reviews, analyzes, and edits) of colleagues’ investigation reports and provides feedback using second/third read checklist within the required timelines.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is headquartered in Sacramento and may be eligible for a hybrid telework schedule for eligible applicants residing in California. A hybrid telework schedule includes working remotely and physically reporting to the office. This position is remote-centered.


Job Code #:
JC-416819
Position #(s):
174-663-2656-XXX
Working Title:
Complaint Investigator
Classification:
EDUCATION PROGRAMS CONSULTANT
$7,764.00 - $9,718.00 A

Shall Consider:

EDUCATION PROGRAMS ASSISTANT

$5,573.00 - $6,972.00 A
$6,728.00 - $8,421.00 B
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
Special Education Division

Department Information

The California Department of Education (CDE) oversees the state's diverse and dynamic public school system, which is responsible for the education of more than six million children and young adults in more than 10,000 schools with 295,000 teachers. The CDE and the State Superintendent of Public Instruction are responsible for enforcing education law and regulations; and for continuing to reform and improve public elementary school programs, secondary school programs, adult education, some preschool programs, and child care programs. The CDE's mission is to provide a world-class education for all students, from early childhood to adulthood. The CDE serves our state by innovating and collaborating with educators, schools, parents, and community partners, preparing students to live, work, and thrive in a highly connected world.
http://www.cde.ca.gov/

Special Requirements

Individuals MUST have taken and passed an examination to obtain list eligibility for the classification in order to apply. The examination bulletin(s) may be viewed on the California Department of Education Web page at:


Education Programs Consultant:
https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=8ED4A


Education Programs Assistant: https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=5EDAA

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Department of Education
Attn: C&P PC 4874 JC-416819
1430 N Street, Ste. 1802
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Department of Education
Attn: C&P PC 4874 JC-416819
1430 N Street (Lobby Drop-Off Box)
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -
    Interested individuals MUST submit an SOQ with their application. It should be titled "Statement of Qualifications, Your Name", be no more than 3 pages, no smaller than 12 point font, and address the following:

    1.In one paragraph, please describe your experience that makes you the best candidate for the position for which you are interviewing.
    2. In one paragraph, describe how you have applied special education laws, rules, and regulations under the Individuals with Disabilities Education Act and related California Education Code.
    3. In one paragraph, describe your experience investigating special education or related compliance complaints and responding to inquiries about special education.
    4. In one paragraph, please discuss your position as a professional working with students with disabilities.
    5. In your closing paragraph explain the importance of an unbiased approach to investigating whether a student has received FAPE.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Ability to work independently & as a team member; knowledge of state and federal education laws, statutes, rules, policies, and procedures pertaining to special education; work experience with local education agencies, school districts, & parents; strong analytical, organizational, & problem-solving skills, skills
;ability to establish effective working relationships and the ability to exercise tact, resourcefulness, and good judgement with all stakeholders;ability to multi-task, exercise initiative, independence, research and evaluate complex issues and data, determine outcomes, present findings to support recommendations; strong effective written, oral communication; ability to handle unwelcome communications; ability to remain focused and unbiased while reading technical documents; and proficient in Microsoft Office Suite.

Benefits

Benefit information can be found on the CalHR website: Benefits Summary

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Izzy Isquierdo
(000) -
iisquierdo@cde.ca.gov

Hiring Unit Contact:
Sharde Pickens
(916) 319-0467
spickens@cde.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Randi Thompson, EEO Officer
(916) 445-9174
oeoinfo@cde.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information:

  • How to Apply for state jobs: https://calcareers.ca.gov/CalHRPublic/Landing/Jobs/Steps.aspx
  • Submitting an electronic application through your CalCareers Account is highly recommended.
  • Important: Make sure your contact information, i.e., address, phone number(s), etc., is current in your CalCareers Account.
  • DO NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State Application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, age, student identification number, driver license (unless required), examination results, LEAP status, and marital status.
  • Incomplete or late application packages will NOT be considered.
  • In order for experience to be considered, applications must be completed fully, including the “From” and “To” employment dates, “Hours Per Week”, employer contact information, and “Duties Performed" fields for all jobs listed in the “Employment History” (Resumes do not take the place of these fields on the STD. 678).
  • If you choose to not submit electronically and are mailing or dropping off your hard copy State Application (STD. 678), please use the revised 12/2021 version.
  • If you are using education to meet the minimum qualifications, please include a copy of your degree or unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Refer code: 9075755. Department Of Education - The previous day - 2024-04-18 06:53

Department Of Education

California, United States
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