Edi Product Analyst

Plexis Healthcare Systems, Inc., a progressive software development company in Ashland, OR, is looking to hire an enthusiastic and experienced Software Engineer. This position is remote. Please apply at www.plexishealth.com

Position Purpose

The role of the EDI Product Analyst is pivotal in overseeing the infrastructure for the design, enhancement, and documentation of Plexis' EDI and integration products. This role encompasses crucial involvement in the development and launch of innovative EDI-related products, components, and features. Collaborating closely with Plexis' PMO, Development and Sales/Marketing departments, the position actively manages the introduction of enhancements to these products.

This multifaceted role involves extensive responsibilities. As a research analyst, the position ensures Plexis stays abreast of dynamic changes in the healthcare EDI market, meticulously tracking X12 transaction sets, collecting and documenting requirements, and evaluating their impact on Plexis' client base. The second facet involves acting as a liaison among various product stakeholders, such as Sales, Marketing, Product Development, Client Success, and Client Support. This includes direct interaction with clients and prospective clients to address system integration and EDI functionalities. The EDI Product Analyst plays a pivotal role in securing stakeholder approval for product direction initiatives, whether they are technical, user experience, or marketing focused. Moreover, they may be called upon to assist the Sales organization in responding to RFIs/RFPs, contributing to product Q&A sessions and demonstrations both remotely and on-site at client locations.

In addition to these responsibilities, the EDI Product Analyst contributes to the quality assurance process by actively participating in testing new EDI-related product releases and recommending adjustments to product specifications as needed. This multifaceted role showcases a blend of strategic thinking, market awareness, and effective collaboration to ensure Plexis' EDI products remain at the forefront of industry innovation.

Essential Functions and Basic Duties

• In-depth understanding of current X12 transaction sets (v.5010) with a forward-looking perspective on industry developments.
• Maintain an up-to-date awareness of EDI standards, regulatory requirements, and compliance measures.
• Actively engage with EDI-related industry associations (e.g., WEDI, CAQH, Washington Publishing) to conduct ongoing research, ensuring Plexis remains at the forefront of industry trends.
• Proficient in analyzing and providing design support for Plexis' EDI processing solutions.
• Participate in strategic planning initiatives related to the design, development, and release of EDI-related products and capabilities.
• Strong understanding of the Software Development Life Cycle, encompassing both waterfall and agile methodologies.
• Assist in shaping and perpetuating the EDI-related product vision within the organization.
• Demonstrate effective communication skills, both written and oral, when collaborating with team members within and outside of Plexis.
• Ability to be client-facing when needed for support, ensuring a seamless customer experience.
• Capable of delivering presentations, demos, and training sessions, both internally and externally.
• Demonstrate sound decision-making abilities, providing valuable recommendations for EDI-related solutions.
• Possess technical skills, including EDI data mapping analysis and documentation, as well as hands-on experience with Microsoft Office suite, and familiarity with technical applications such as Altova MapForce and SQL Server (additional knowledge is a plus).
• Strong documentation writing skills to ensure clear and comprehensive records of processes and solutions.

Performance Measurements

• In-depth knowledge of Plexis products and tools, enabling effective utilization in various scenarios.
• Demonstrated initiative in proactively seeking and assimilating essential information related to healthcare EDI workflows and standards, Plexis products, as well as design procedures and policies at Plexis.
• Proven ability as a self-starter, capable of working independently to meet project goals and deadlines.
• Ensuring prompt and reliable delivery of requirement documentation when required, as well as functional design specifications.
• Consistently producing top-notch research and analysis documentation that serves as a solid foundation for the development team.
• Outstanding verbal and written communication skills, coupled with a professional appearance, to facilitate effective interaction within the business environment.
• Proficient in conflict resolution, contributing to a harmonious work environment.
• Successfully managing daily duties while efficiently handling special projects, showcasing excellent prioritization skills.
• A strong focus on delivering exceptional service to clients/customers and fostering positive relationships with Plexis staff, ensuring satisfaction on all fronts.
• Demonstrating a consistently positive and constructive attitude towards Plexis products, fellow employees, and clients.
• Actively fostering cooperative behavior and collaborative efforts within the team for enhanced productivity.
• Maintaining regular attendance during normally scheduled hours, contributing to a reliable and efficient work environment.
• Demonstrates and adheres to PLEXIS’ Core Values
  • Accountability and integrity in everything we do
  • Collaborative in all interactions
  • Execute with precision and creativity
  • Strive for continuous improvement
  • Passionate about positive experiences and outcomes
  • Health, family & fun

Qualifications

• BA/BS Degree preferred but not required.
• 3 + years of healthcare EDI related experience (I.T/support role, end user, software design/implementation, etc.)
• Experience with software systems analysis, design, development and testing
• Experience creating technical documentation including systems design, context diagrams and functional specifications
• Experience with gathering business requirements and transferring those to user workflows and software design documents
• Mastery of user interaction and business process workflow design skills and corresponding tools
• Knowledge of Microsoft SQL Server tools (Management Studio, Configuration Manager, SQL Server Integration Services)
• Knowledge of database design, writing queries, and stored procedures on SQL Server preferred
• Deadline-driven accountability

Physical Activities and Requirements of this Position

• Ability to access, input and retrieve information from a computer and typewriter to produce typed copy.
• Capacity to communicate adequately, in person or via telephone, in a manner which can be understood by those with whom the Communications Specialist is speaking.
• Capability of dialing or otherwise using a telephone to place and receive telephone calls.
• Willingness and capability to come and go from the work area repeatedly throughout the day as is necessary.
• Willingness and capacity to sit or stand for minimum periods of one hour at a time.
• Capacity to pick up, leaf through and read books and files and other materials.
• Ability to follow verbal and written instructions and give attention to detail and accuracy.
• Ability to perform complex mental functions (i.e., prioritize, evaluate series of events, organize, make judgment calls, remember names).
• Ability to perform basic arithmetic functions (using calculator acceptable).
• Willingness and ability to maintain regular attendance for normally scheduled hours, to work overtime and to be flexible to work other shifts as necessary (i.e., potential weekend schedule).
• Ability to reach forward, up, down and to the side in order to move personal computers and other peripheral equipment which weighs up to 40 lbs.
• Ability to interact cohesively with co-workers, clients, vendors and partner companies.
• Ability to work in a fast-paced environment, with competing deadlines and changing priorities. Willingness and ability to work effectively and to interact in a professional manner under pressure or in stressful situations.
• Willingness and ability to keep work area neat, clean and in an organized manner.

Working Conditions

Ability to tolerate, use, work with, in, or under:

• Florescent lighting
• Recycled air
• VDTs
• Semi-enclosed areas
• Central heating and air conditioning
• Office noise
• Occasional moving to new seating areas and buildings.

The key physical requirements for this position include the ability to move freely through an office environment. Use of standard office equipment including PCs, Fax, Copiers, and Phone Systems.

Mental Activities and Requirements of this Position

Reasoning Ability

• Possesses and uses good diagnosis and troubleshooting skills.
• Able to identify problems, patterns, and think through potential solutions then communicates and/or escalates appropriately.

Mathematics Ability

• Basic math skills.

Language Ability

Capacity to communicate adequately, in person or via telephone, in an easily understood manner.

Position Details:

Position Location: Remote

Position Status: Full-Time/Exempt

Benefits: Competitive Healthcare and Vacation Package

Salary Range: $60,000 - $80,000 Depending on Experience

It is the policy of Plexis Healthcare Systems, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.