Education:
- High school diploma or general education degree (GED) required.
Skills:
- Excellent customer service orientation; an effective problem solver and communicator with customers and Team Members; bilingual is a plus.
- Passionate and well-versed in the variety of sports and outdoors hobbies
- Demonstrated ability to balance sales techniques with customer engagement to drive sales.
- Perform basic mathematical computations and apply common sense understanding to carry out instructions in written, oral or diagram form.
Responsibilities:
- Responsible for all pick, pack, and ship functions within the store in order to deliver efficient and exciting experience for customers.
- Pick items for customers accurately and quickly in order to meet service and required time standards
- Properly prepare and pack customer orders for pick up and/or shipment to meet the required time standards
- Service customers with in store pick up process and curbside order process
- Maintain order queue
- Troubleshoot orders to ensure picks are accurate, free of damage, and escalate inaccuracies or out of stock if needed
- Work cancellation reports and move cancelled product back to sales floor
- Enthusiastically delivers a premium customer experience that makes customers want to return to online shopping
- Maintain organization and cleanliness of packing area and equipment
- Drive sales through exceptional customer service skills, sales techniques and product knowledge to connect customers with the right products.
- Required to learn and follow company policies, procedures and safety rules.
- Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
- Duties may change and Team Members may be required to perform other duties or roles as assigned.
Physical Requirements & Attendance
- Ability to work a flexible schedule including nights, weekends and holidays based on business needs.
- Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds.
- Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up 60 pounds.
- Occasionally required to sit, climb, balance and lift up to 60 pounds.
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 18 – 28 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Tuition reimbursement
- Vision insurance
Ability to commute/relocate:
- Elizabethtown, KY 42701: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person