E-Commerce National Account Manager

PowerStop stands out as the pioneering force within the automotive aftermarket brake sector. Being part of PowerStop’s team entails becoming a member of a company that is reshaping the industry’s landscape. Join us and become an integral part of a brand that is undergoing remarkable expansion, where you can confidently expect to have the opportunity to contribute significantly to our team’s success. We are continually in search of enthusiastic and achievement-driven individuals who possess the drive and enthusiasm to aid us in achieving our goals. Moreover, we highly value candidates who share a passion for automobiles and a willingness to grasp the industry.

Your role as an E-commerce National Account Manager is to develop and maintain a strong relationship with key e-commerce retailers at the national level. You will be responsible for driving revenue growth, ensuring customer satisfaction, and developing long-term strategies for success. Also, you will manage and grow sales profitability and market share for the designated accounts. You will meet and exceed the sales plan on key accounts and onboard new account opportunities. This role requires a blend of sales, account management, and strategic planning as well as in-depth knowledge of the automotive industry, strong analytical skills, exceptional negotiation, and effective communication skills to collaborate with cross-functional teams.

Essential Duties and Responsibilities:

• Manage and maintain strong relationships with existing accounts and onboard new accounts, understand their business needs, and work to provide solutions that drive sales growth and value.
• Develop and implement strategies to drive revenue growth and identify opportunities for product expansion, cross-selling, and upselling.
• Collaborate with cross-functional teams to create and execute account-specific business plans. Identify trends, market insights, and competitive threats to make an informed strategic approach.
• Lead contract negotiations and discussions to ensure favorable terms and conditions and ensure compliance with agreed-upon terms.
• Provide accurate sales forecasts, performance reports, and account updates to management. Monitor and analyze account performance and make data-driven recommendations.
• Act as the primary point of contact for account-related inquiries and ensure a high level of customer satisfaction by addressing concerns and providing exceptional service.
• High experience in E-commerce and digital shelf optimization in a high volume and high SKU count retail business
• Stay informed about industry trends, competitor activities, and emerging opportunities to adapt strategies and stay ahead of the curve.
• Other duties as assigned

Key Behaviors:

• Model PowerStop’s core values and behaviors as outlined in the Mission Statement

Safety First - Do The Right Thing - Win as a Team - Focus on the Customer - Act with Urgency - Drive Results

• Always follow all company Environmental and Safety policies and procedures.
• Treat everyone with respect and dignity, valuing diverse perspectives and experiences.
• Act with honesty, transparency, and ethical behavior in all dealings and maintain the highest standards of integrity.

• Bachelor’s degree in Business, Sales, Marketing or equivalent
• Strong understanding of e-commerce platforms, technologies, and trend
• 5+ years of proven experience in National Account management within the e-commerce industry
• Proficient with Microsoft Office suite: Word, PowerPoint, and Excel
• Possess strong attention to detail, and the ability to interpret and quantify large sets of data
• Possess excellent written and verbal communication and interpersonal relationship skills to collaborate with diverse teams.
• Ability to travel as necessary to meet with key accounts and attend industry events
• Results-driven with a track record of meeting and exceeding sales targets
• Ability to adapt to a fast-paced, ever-changing environment.
• Strong organizational skills with high attention to detail.
• Automotive industry experience or a passion for automobiles, a plus
• Strong analytical and problem-solving skills, with proficiency in data analysis.