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SalaryA DAY IN THE LIFE AS A DONATION SPECIALIST
QUALIFICATIONS FOR A DONATION SPECIALIST
The successful candidate will have at least three (3) months of retail store experience. Experience in used goods is a plus! This person will also be dependable to work anytime within our open hours (Store hours are Monday - Saturday 9AM- 8PM and Sundays 11AM - 7PM.).
ESSENTIAL FUNCTIONS
- Know and demonstrate company values at all times.
- Provide exceptional customer service to donors and all internal and external customers at all times.
- Evaluate donations, recognize defects, judge quality, and classify used goods.
- Sort donations into appropriate equipment for dissemination to other Goodwill sites.
- Assist loading and unloading product trucks.
- Understands and performs all Kaizen processes accurately and timely.
- Performs all other duties as may be assigned by the Management Team in the process of carrying out the mission of Goodwill Industries.
- In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
NON-ESSENTIAL FUNCTIONS
- Display work habits of regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability, and promptness.
- Actively promotes safety and loss prevention policies and reports issues immediately.
- Answer incoming calls with a positive demeanor, using standard greeting.
- General housekeeping to include sweeping, clean bathrooms, clean toppers and remerchandise as needed.
- Attends and participates in monthly meetings, as required.
PERKS & BENEFITS
This position offers very competitive wages, and you will be paid biweekly. We offer fantastic full-time benefits including generous amounts of paid time off, paid sick leave, access to earned wages before payday, medical, vision, dental insurance, a 403(b) retirement plan (with 100% vesting from day 1 and employer matching at 1 year), disability and life insurance, a COMPANY PAID employee assistance plan (EAP) for mental health and a COMPANY PAID telemedicine plan for all employees and their households, tuition reimbursement, identity theft protection, and a 30% store discount!!!
POSSIBLE CAREER PATHS
Retail Stores:
Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered.
We encourage all bilingual candidates, national service members, veterans, and their family members to apply.
