Documentation & Training Specialist

We’re Building the Future! Ever want to do hard work that will make a REAL difference in the world? Do you want to solve some of the most difficult problems with a team of exceptional players at a company that does not believe in impossible?

About Powin:

Powin Energy is a leading producer of utility scale modular battery energy storage system (complete with a patented, advanced, cloud-based monitoring/control system). That means we build power plants out of batteries that put coal and gas generators out of business and enable sustainable viability for renewable energy sources like solar and wind.

Powin is, and will continue to be, one of a handful of companies that will provide the equipment necessary to make this happen. Powin has distinct competitive advantages: cost-effectiveness; reliability; scalability; deploy-ability; and operational sophistication. Every day we work to ensure that we maintain these competitive advantages and our position as a global leader in providing turnkey, battery energy storage solutions for utility-scale, commercial and industrial, and microgrid applications.

Summary:

The Documentation & Training Specialist is responsible for creating, organizing, maintaining and delivering training materials and documentation to enhance the skills and knowledge of employees within the Project Success team. This role involves collaborating with various teams to develop effective training programs and maintaining comprehensive documentation to support department processes.

Job Details:

• Establish and own documentation standards and version control processes to maintain a centralized repository of Project Success documentation (including standard operating procedures, templates, trainings) and ensure accessibility and usability
• Develop clear, concise and comprehensive documentation to support change initiatives, including user guides, manuals, process workflows and standard operating procedures (SOPs and other instructional or training materials)
• Design and deliver user-centered documentation and training programs and materials tailored to support employees with the knowledge and skills needed to adapt to departmental changes, including new processes, systems or technologies
• Understand users' needs, preferences and behaviors to create content that is intuitive, easy to understand and is accessible and engaging for employees within Project Success
• Stay up-to-date on latest best practices in documentation and training methodologies
• Collaborate with Project Success department heads and other relevant stakeholders to assess training needs, conduct training evaluations and continuously improve training programs based on feedback and outcomes
• Collaborate with subject matter experts to document and develop training and documentation needs based on department practices
• Serve as business partner to Powin Technical Publications team, ensuring Project Success has conducted relevant reviews of controlled product documentation
• Analyze existing processes and standard operating procedures to identify opportunities for improvement and optimization
• Create engaging and informative training materials, including manuals, guides and presentations
• Performs other duties as assigned

Qualifications:

• Bachelor’s degree in related field preferred
• Minimum of 2 years relevant experience
• Familiarity with training delivery (virtual, online/on-demand, in-person)
• Experience in designing, delivering, and evaluating training programs
• Advanced Microsoft Office skills required
• Strong communication skills (written, verbal, presenting and listening) and effective problem-solving skills
• Ability to align communications with the end user in focus; ability to deliver structured and simple messages
• High attention to detail and highly organized; ability to multi-task several projects at once
• Strong interpersonal skills with the proven ability to influence senior level management and cross-functional stakeholders
• Ability to work cross-functionally and collaboratively
• This position is flexible with onsite (PDX/Tualatin), hybrid and/or remote

Powin is not accepting resumes from unsolicited headhunters or agencies at this time.

EEO STATEMENT: The Company is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. The Company is committed to providing equal employment opportunities to all employees and job applicants without unlawful regard to race, color, age, gender, gender identification or expression, sexual orientation, familial status, religion or creed, national origin, ancestry, medical condition, marital status, protected veteran status, disability (mental or physical), or any other legally protected status under federal, state, or local law.

E-Verify: Powin participates in E-Verify and candidates will need to pass successfully upon completion of hire date.

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