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Form of work
Salary**About Alley Cat:**
Alley Cat is a trusted leader in the field of rodent exclusion, dedicated to delivering top-tier services for securing residential homes from rodent entry. Our commitment to excellence and our passion for ensuring the highest quality service sets us apart in the industry. As we continue to expand our reach, we are in search of a motivated and detail-oriented SOP Documentation Specialist to join our team on a temporary basis.
**Position Overview:**
The SOP Documentation Specialist will play a pivotal role in creating, writing, and video-recording Standard Operating Procedures (SOPs) for various departments within our organization, including office personnel, customer service, and field employees. This temporary position is expected to last for 3-4 months and will require a dedicated individual with strong technical writing and video production skills.
**Key Responsibilities:**
- Collaborate with department heads and subject matter experts to gather information on existing processes and procedures.
- Create comprehensive, clear, and user-friendly written SOPs for various departments.
- Develop engaging video tutorials and demonstrations that effectively convey SOPs.
- Ensure SOP documentation aligns with industry standards and best practices.
- Organize and maintain a structured repository for all SOPs.
- Review and update existing SOPs as needed.
- Communicate effectively with team members to clarify procedures and gather feedback.
- Adhere to project timelines and deliver high-quality work within the specified timeframe.
- Seek continuous improvement in the SOP documentation process.
**Preferred :**
- Proven experience in creating and writing Standard Operating Procedures (SOPs).
- Strong technical writing skills, with the ability to convey complex processes in a simple, understandable manner.
- Proficiency in video production and editing software/tools.
- Excellent organizational skills and attention to detail.
- Effective communication and collaboration skills.
- Ability to work independently and manage time efficiently.
- Familiarity with [industry-specific software/tools] is a plus.
- Previous experience in [relevant industry] is preferred.
**Education:**
- Bachelor's degree or equivalent work experience.
Alley Cat is an equal opportunity employer and welcomes candidates from all backgrounds to apply.
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Job Types: Temp-to-hire, Contract
Pay: $25.00 - $40.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Hybrid remote in San Leandro, CA 94577
