Address
Form of work
SalaryApplications accepted from: ALL PERSONS INTERESTED
Division/Section: Inspections and Public Service
Workdays & Hours*: M-F 8:00AM to 5:00PM
Reporting Location*: 901 Sawyer
*subject to change
Division/Section: Inspections and Public Service
Workdays & Hours*: M-F 8:00AM to 5:00PM
Reporting Location*: 901 Sawyer
*subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
The Department of Neighborhoods is looking for a dynamic, professional, and task-oriented Division Manager with excellent communication and effective problem-solving skills to manage, coordinate, implement and operate many key division sections such as the Call Center, Records Management, Releases, Extensions and Legal Aspects etc., managing services to provide general information and customer assistance related to the Inspections and Public Service Division. Must be friendly, professional, and attentive to the needs of both external and internal customers. Demonstrating an adaptability and openness to change whether it be an objective, roles and/or procedures. Lean Six Sigma Certification and Project Management experience. Maintain a positive and proactive approach to the guidelines and Division goals. May perform other duties as assigned.
The Division Manager duties will include but are not limited to:
- Will define team members roles and expectations and ensure timely feedback for HEAR plans and evaluations and ensure division goals are met
- Ability to determine the project approach, staffing, responsibilities, and schedules using established models, best practices, and past experience for the division
- Establishes, revises, and manages the section's policies, procedures, guidelines, manuals, and project schedules
- Assists department and general public in obtaining and explaining technical and non-technical information related to Code Enforcement and City of Houston Ordinance Chapter 10
- Continuously strives in improvement and efficiencies in the Code Enforcement that sustains the growth of the Department of Neighborhoods-Inspections and Public Service Division.
- Provides monthly division budget reports to support budgetary control
- Assists in the preparation of group audited accounts and legal processes related to Code Enforcement
- Drafts, edits, and reviews proposed contracts, correspondence, letters of agreements and amendments for the Assistant Director approval
- Maintains, monitors, and prepares daily and monthly work projects, key performance indications and department goals
- Interacts in complex meetings with Department, Local, State, and Federal government.
- Utilizing complex skills and knowledge; prepares written schedules; weekly or monthly reports; and written responses
- Compiles and interprets statistical and graphical data related to departmental operations and performance
- Maintains an advanced level and subject matter knowledge of Code Enforcement and trains staff on information related to laws, rules, and ordinances.
- Participates in special projects as needed and performs other duties and special projects as requested or assigned by the Department/Division head
WORKING CONDITIONS
This position has no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature, and air conditions.
EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Business Administration, Accounting, Engineering, or a field closely related to activities of the division.
EXPERIENCE REQUIREMENTS
Seven years of progressive professional experience closely related to the activities of the division are required, with at least three of the years in a supervisory capacity.
A Master's degree in Business Administration, Public Administration or a field closely related to the activities of the division may be substituted for two years of experience.
Directly related professional experience may be substituted for the education requirement on a year-for-year basis.
LICENSE REQUIREMENTS
None
Preferences will be given to candidates who can demonstrate:
- Working knowledge in Code Enforcement and Grant funded federal programs
- Excellent writing, communications, and problem-solving skills
- Experience researching, interpreting, and applying federal, state, and local regulations associated with the development of new programs and initiatives related to Code Enforcement.
- Skilled in proofreading and editing documents with advanced knowledge in applying the rules of spelling, grammar, usage, capitalization, punctuation, etc. and ability to employ plain language principles to present complex information that easily understood.
- Advanced proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, MS Teams, OnBase, Adobe Pro, or other data base program/software such as SAP.
- Lean Six Sigma Black Belt
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**
SELECTION/SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview. Department may administer skills assessment test.
SAFETY IMPACT POSITION
YES - This position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
Pay Grade - 29
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-394-3411.
If you need special services or accommodations, call. (TTY 7-1-1).
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
Employment Type: Full Time
