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IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Division System Administrator opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team.
BenefitsHCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
We are seeking a Division System Administrator for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Job Summary and QualificationsGENERAL SUMMARY OF DUTIES
The System Administrator implements, monitors and supports servers and storage environments for all centralized division and/or facility equipment, and provides operational application support, including image archive and disaster recovery.
The System Administrator provides server and desktop technology support, including operating system maintenance, application maintenance and ensures division and facility-based systems adhere to HCA ITG security, user access and configuration policies. This position works very closely with other corporate, division and facility technical personnel to coordinate the implementation and ongoing support of systems physically hosted at the division data center and facility locations. The System Administrator also monitors and diagnoses server and storage devices, provides support for incidents which cannot be resolved by the division service desk or technical analysts, and coordinates installation of new equipment for facility projects.
SUPERVISOR – Manager of System Administration
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
• Installs and supports server and desktop technologies for centralized division and/or facility equipment (including operating system maintenance, application maintenance, image archive, disaster recovery)
• Provides operational applications support
• Provides support services to monitor, backup, and diagnose servers and storage equipment; recommends corrective action to failing server and desktop equipment
• Provides On-call support (24x7) to assist with troubleshooting, escalation, or recovery of failing equipment
• Supports and coordinates installation of server and desktop technology for new projects. Participates, as needed, in division/facility technical implementation projects.
• Develops and maintains procedures for equipment installation and configuration support
• Creates and maintains documentation for equipment installation and configuration support
• Works closely with corporate, division, and facility personnel to coordinate the implementation and ongoing support of systems physically hosted at the Division Data Center and facility locations
• Coordinates sharing of best practices and policies and procedures
• Participates in activities which improve departmental and organizational performance
• Interfaces directly with a wide variety of end users and technical counterparts in other division, facility, and corporate roles
• Trains Technical Analysts and Sr. Technical Analysts
• Adheres to and supports HCA IT&S standards, policies, and procedures
• Maintains and protects confidentiality with regard to all aspects of patient care
• Adheres to Code of Conduct and Mission and Value Statement.
• Performs other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES
• Requires a strong knowledge of supported server, application, network, security systems, virus protection, and hardware configurations.
• Demonstrated strength in statistical/analytical tools for system monitoring.
• Possesses superior analytical and design capabilities.
• Understands the business implications of technology decisions.
• Demonstrates a customer orientation; establishes and maintains customer relationships.
• Must be able to drive to assigned sites to complete work
EDUCATION
• Bachelor’s degree in information systems or healthcare-related field is preferred.
EXPERIENCE
• Requires minimum of two years' experience in a technical role directly supporting desktop and/or application servers in an Information Technology environment.
• Advanced training and/or certification in network and security standards, equipment and protocols is also desired.
• Strong statistical and analytical tools for system monitoring.
CERTIFICATE/LICENSE
Technical certifications – highly desirable: Cisco, Microsoft, advanced training in network and security standards, equipment, and protocols.
Valid state driver's license and proof of auto insurance, if applicable
PHYSICAL DEMANDS/WORKING CONDITIONS
Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 50 pounds occasionally. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Occasional travel to division data center and/or other facilities may be required.
OSHA CATEGORY – The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.
ITG transforms healthcare and gives people healthier tomorrows. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward. We do this by seeking, embracing, developing, and delivering technology for patient care.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive
If you find this opportunity compelling, we encourage you to apply for our Division System Administrator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
