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Form of workJob Description
ACCOUNTING / CUSTOMER SERVICE REPRESENTATIVE
QUALIFICATIONS:
General knowledge of standard office/Customer Service procedures and Accounting procedures preferred.
REQUIREMENTS:
- Minimum High School Diploma; AA Degree or some college highly desired
- Minimum 1-3 years experience in Customer Service or office related field.
- Knowledge of Microsoft office required (Word, Excel)
- Strong Customer Service/problem solution skills
- Ability to prioritize and effectively coordinate multiple tasks with little supervision
- Excellent relationship building skills
- Excellent communication skills (written and verbal)
- Ability to work in a team environment
- Ability to learn and adapt to a changing environment
RESPONSIBILITIES:
Including, but not limited to the following:
- Maintain and enhance customer relationships using excellent Customer Service and communication skills
- Act as the liaison between customers and internal personnel
- Investigate and resolve disputes, deductions and inquiries; negotiate payback of discrepancies with customers
- Compile invoice packets for freight claims filing
- Prepare credits requests for approval
- CSI log maintenance
- Accounts Receivable backup
- Miscellaneous special projects and other duties as assigned
QMed Corporation is the leading wholesale distributor of medical, surgical, dental, and laboratory products. From our ISO certified, 180,000 square foot distribution center, we supply over 10,000 individual SKU's to distributors and retailers throughout the United States and worldwide. Incorporating world class sourcing capabilities and our deep industry experience, we help our clients reduce their total cost of goods and increase their supply chain efficiency.
