Dispatcher

Full-time position available with Stubbs Logistics as a dispatcher and delivering Amazon packages!

We are looking for a Dispatch Delivery Associate who is reliable, motivated, enjoys working in a fast-paced environment, and focused on customer satisfaction. We are looking for a fully experienced and qualified dispatcher. At least 1 year of experience is preferred.

Must be fantastic at problem solving, a self-starting individual as well as a team player who is willing to be a part of an amazing team.

This job is physically demanding - you don't have to be muscle-bound, but endurance is key - both physically and mentally.

Being a team player is an absolute must. If you possess a strong work ethic, want to make great pay, and have a desire to grow personally and to help others grow as well, we want you!

Requirements:

• Must have logistics experience
• Must Pass Pre-Employment Drug Screening.
• Must Pass Background Check.
• High School diploma or equivalent; College degree is a plus.
• Excellent verbal and written communication skills.
• Must be able to lead a team
• Punctuality, organizational skills, and ability to prioritize and multi-task.
• Work well under pressure and stressful situations; exhibit emotional control.
• Skills in MS Word, MS Excel, MS Outlook; Internet savvy.
• Prior dispatching experience is a plus.

Responsibilities:

• Ensure that each and every delivery is fully executed
• Answer inbound calls; and provide solutions to drivers
• Document actions by completing forms, reports, logs, and records.
• Obtain situational information by ascertaining the nature of the problem, implement correct course of action.
• Maintain quality results by following and enforcing standards and protocols.
• Resolve incoming calls by following standard operating procedures; obtain pertinent information; make corrective actions.
• Willingness to do whatever it takes to get the job done

Some of the dispatch tasks:

• Organizing driver sign-in and dispensing of assets, keys, small hand-held computer etc.
• Overseeing morning van inspection with assistance from team
• Assisting drivers to locate and load route packages in warehouse
• Trouble-shooting hand-held computer issues
• Utilizing stand-by drivers to assist in the load-out process
• Data Entry of drivers names, van #, and route route in summary log
• Analyzing data on driver behavior on the road and documenting and communicating with drivers
• Assisting dispatchers and station manager with any work associated with load-out tasks

Key Competencies:

• Self-starter; takes ownership of his/her work product
• Attention to detail and accuracy
• Ability to multi-task, work under pressure and meet required deadlines
• Professionalism in dealing with both internal and external contacts required
• Strong team player with ability to interact with all levels of staff in the company

Job Type: Full-time

Experience:

• Dispatch: 1 year (Preferred)

Language:

• English (Required)

Work authorization:

• United States (Required)

Job Type: Full-time

Pay: From $21.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift

Work Location: In person