Dispatcher

DH Pace Company, Inc. is seeking to hire a Dispatcher in our Austin, TX office who will effectively coordinate field employees to provide service to the customer’s satisfaction. This is a great opportunity for anyone looking for a foot in the door in operations management. If you have experience with project management, scheduling, dispatching, administration, or customer service, please apply!

Job Responsibilities:

• Schedule technicians to customer job sites
• Continually ensure technicians’ schedules are cleared of completed job tickets and that open job tickets are in correct technicians’ schedules for materials ordered, billing and voided tickets
• Provide accurate work orders and picking lists to the warehouse for inventory pulling
• Work with service quotes
• Other duties as assigned

Job Requirements:

• High School Diploma or Equivalent (preferred)
• Proven ability to implement process improvements
• Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
• Ability to effectively communicate with the customer and represent the company in a professional manner

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.

Our benefit offerings include:

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company paid: Life insurance, short-term disability, & long-term disability
• and more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

DH Pace Company, Inc.