Address
Form of work
SalaryJob Description:
Are you looking to jump start your growth in your professional career? How about working for one of the fastest growing underground utility locating companies in the nation? If you are a quality conscious, hard-working individual then you should consider a career at USIC!
As we look to continue leading the industry in quality and safety, we need people to join our team who are problem solvers, confident, take pride in public safety and are comfortable in a fast paced, exciting work environment. From your first day with us, you will have a direct impact on the safety and protection of the local communities where we live and work.
Previous data entry, Administrative, or Customer Service experience is preferred.
Starting pay for this position is $15/hr.
Your Responsibilities as a Admin Researcher/Dispatcher:
Route damage locate tickets to USIC staff, customers and contractors; make changes as necessary
Receive calls and e-mails with damage ticket information from One Call center, customer or contractor, and complete timely dispatch of the tickets to the appropriate USIC staff
Answer calls, investigate associated ticket, and relay information back to the homeowner
Prepare tickets for billing, faxing standby sheets to customers, and other administrative tasks
Research prints by using multiple utility programs
Identify various utilities; e.g. water mains, gas mains, electric, etc.
Research and attach service grids to tickets or packets
Provide general data entry support
Why you'll love working with us! (Our benefits):
100% Paid Training - We're invested in you, starting on your first day
Advancement opportunities - We promote from within the company
Medical, dental, vision and life insurance
Paid holidays
A 401(k) with company match
What we need from you! (Our requirements):
High school education or GED required; some college preferred
Data entry experience preferred
Ability to utilize computers and other office equipment
Must be proficient in Microsoft Office; Excel and Outlook
Excellent customer service and organizational skills
Must be detail oriented and able to multi-task in a fast paced environment
Excellent oral and written communication skills
Ability to work in a multi-line phone system environment
We are an Equal Opportunity Employer.
