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SalaryDepartment: Central Operations Salary Interval:
Alliance Global Solutions is hiring a Fully Remote Dispatcher to provide a high-quality customer service experience and to support our field technician teams.
The Dispatcher will be responsible for initial and intraday scheduling and adjustment of the installation and maintenance schedule for technicians. This individual should be detail-oriented and be able to function under pressure in a fast-paced environment.
Remote training will be provided with all systems and processes.
Responsibilities:
- Construct initial daily schedules for technicians, monitor the progress of work in the field, and make intraday adjustments to ensure no appointments are missed.
- Maintain current job assignment trackers.
- Provide updates to appropriate personnel.
- Support staff in tracking various data.
Position Requirements:
- Please apply if you have at least 1 year of Data entry dispatch experience ( Required)
- Experience with Google Sheets preferred.
- Experience in scheduling and routing software preferred.
- Possess a strong detailed mindset and organizational skills.
- Be able to demonstrate adaptability, initiative, and problem-solving capabilities.
- Successful candidates will be detail-oriented and be able to function under pressure, in a fast-paced environment.
- Proficiency with prioritizing and meeting deadlines.
- At-home internet service.
Work Location: Fully Remote
Job Type: Full-time
Pay: $17.00 per hour
Schedule:
- 5 days
- 8-hour shifts (May Vary)
Experience:
- Data Entry or Dispatching: 1 year (Required)
Benefits:
A $500 signing bonus and a comprehensive benefits package, training and career development opportunities, paid time off and more, this is an opportunity you don't want to miss.
- 401(k)
- Dental Insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Tools provided
- Vision insurance
