World Oil is hiring an Dispatcher in South Gate, CA!
This position will range between $22 - $25 per hour, shifts for this role will be Monday through Friday, 8PM to 3AM
At World Oil we strive to be an employer of choice by recruiting, developing, retaining, a high performing and diverse workforce. As a family-owned company, our focus in work life balance fosters a healthy, safe, and productive work environment for all employees.
The Admin/Clerk provides communication and support services to terminal drivers, including routing and scheduling for bulk drivers. They provide excellent customer service in a professional manner and follow through on all tasks. The Administrative Clerk reports directly to the Transportation Manager and completes essential duties in the Indirect Operations department.
In this role you will:
- The essential functions include, but are not limited to the following:
- Performs a variety of administrative tasks, including filing, data entry, and correspondence with management.
- Communicates with customers, responds to customer inquiries, and provides information via phone/email.
- Provides communication and support services to drivers in a professional manner; maintains contact with the drivers throughout shift.
- Routing and scheduling with drivers to ensure customer satisfaction.
- Data entry of all service orders and fulfills completed orders.
- Maintains and completes filing of service orders and route sheets.
- Scans all completed reports to internal/external customers.
- Collaborates with management to help modify routes to accommodate the needs of customers.
- Cultivates strong relationships with drivers and customers to reduce service disruptions from last minute schedule changes.
- Monitors any sudden route changes or road construction issues and work with drivers to establish new routes for timely pick up and deliveries
REQUIREMENTS:
- High school diploma or GED
- 1 year of experience in dispatching, hazardous waste environment, facility compliance, or related field.
- Strong communication skills
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- Overnight shift
Work Location: In person