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Form of workJob Description
We are looking for a Dispatch Operations Specialist to join our Scotts Miracle Gro team in Groveland, FL!
The Dispatcher assists the Office Manager in the overall operation of our facility. If you enjoy a fast-paced, high energy and seasonal manufacturing environment then you will fit in well as a Dispatcher for Scotts Miracle-Gro at our Grovelandplant. On a day-to-day basis you will be responsible for the execution of all plant activities related to freight, including production scheduling, dispatching trucks, negotiating freight rates with contract carriers. This position is critical in ensuring timely and cost effective delivery of products to customers. The position directly impacts distribution cost to the company.This position has considerable impact upon the plant’s contribution to the Growing Media division’s overall performance and customer relations.
In this role you will:
- Coordinate Scotts and Growing Media freight ensuring maximum efficiency as well as timely deliveries.
- Negotiate freight rates with contract carriers.
- Maintain and processes all necessary records and paperwork to ensure that private fleet as well as contract carriers are in compliance with state, federal and local regulations. Confirm and/or process orders and bills of lading.
- Advise customers on delivery scheduling and order problems; develop production schedules in conjunction with the Production Supervisor; work with production personnel and other Growing Media Plants to coordinate shipments; responds to inquiries from customers, truck drivers, corporate personnel, etc.
- Cross train and fill in the general office duties such as scale operation, AP fill in, production entry fill in, inventory posting fill in or other general tasks as needed.
- Perform special projects and other office duties as requested.
What you'll need to be successful:
- A High School Diploma.
- Two years experience in a traffic or freight related field.
- Previous experience dispatching trucks.
- Microsoft Office and computer skills.
- Strong leadership and communication skills.
- The ability to manage multiple priorities at once with a strong customer service orientation.
- Prior Negotiation experience.
- Knowledge of state, local and federal DOT regulations.
- Knowledge of office procedures.
