Security Operations Dispatcher

POSITION:                 Security Operations Dispatcher

DEPARTMENT:          Security Operations SAMS

SALARY:                    $19.48 per hour

LEVEL:                       L15

CLOSING DATE:       Friday, February 9, 2024

We are the Orlando International Airport! The Greater Orlando Aviation Authority (GOAA) operates OIA and the Orlando Executive Airport. Our airport is a world-class facility serving more than 55 million guests each year and growing. Orlando International Airport (OIA) is thelargest airport in Florida, the 9th busiest in the United States and the 17th inthe world ranked by the number of passengers in 2022 according to Airports Council International North America (ACI). The airportserves as a significant transportation resource, catalyst and hub in the Stateof Florida.  

We offer a comprehensive benefit package for full & part-time positions to include first day eligibility for health insurance, life insurance, paid vacation/sick/holiday, and growth opportunities (see details below). 

POSITION SUMMARY:

Monitordoor alarms and other related security systems via the CCTV system from theSecurity Operations Center (SOC). Investigate, dispatch and coordinate asneeded to provide appropriate response. Assist security personnel with routine doortesting patrols and assessing the effectiveness of security procedures. 

MINIMUM REQUIREMENTS:

• HighSchool diploma or GED and three (3) years security related experience,preferably in an airport environment, or an equivalent combination ofeducation, training and experience.  Experiencemonitoring alarms and/or security systems in an operations center preferred.
• Computer proficiency to include a working knowledge of Microsoft Word and Excel
  
• Knowledge of Transportation Security Administration security requirements
  
• Experience/knowledge of general airport operations
  
• Good oral and written communication skills
  
• Ability to effectively and professionally interact with various Authority staff and Airport security personnel
  
• Ability to operate a two-way radio
  
• Ability to work independently without constant supervision
  
• Must have the ability to prioritize multiple tasks and handle more than one task at a time
  
• Must be able to act effectively in highly stressful situations
  
• Must be able to type a minimum of 25 cwpm
  
• Proficiency in speaking and understanding English required, multilingual skills desired
  
• Must be able to work rotating shifts, early mornings, late evenings, weekends and holidays

BENEFITS:
The Greater Orlando Aviation Authority offers a comprehensive benefits package.

• Paid Vacation, Holidays, Sick and Personal Leave Days
• Retirement Plan with Company Match
• Health, Dental and Vision Insurance
• Wellness Programs
• Short Term Disability Plan, Long Term Disability Plan and Life Insurance
• Education Reimbursement (Full-time Employees Only)
• Hybrid Work Schedule (for applicable positions) 
• Shift Differential (for applicable positions) 2nd Shift - $0.85 per hour & 3rd Shift - $1.00 per hour